I submitted my order on 12/11. I have received one email regarding the shipping which shows it’s in Hayward, CA. Everyday I have checked the tracking and as of today, 12/20, it is still in Hayward, CA. The website’s customer service number is a recording that doesn’t even say the name of the company...just some guy’s name and that he’s not available. I left a message but of course never received a call back. My check has cleared already. Thus was supposed to be a Christmas present for my granddaughter. I ordered in plenty of time but looks like I have been taken. A call to the BBB is next step.
DON’T ORDER FROM THIS COMPANY!!!