Spotlight: What are our customers saying?
My order went smoothly but then when I checked on the tracking on the link provided it said a label was made and that was as far as that went for 10 days. I had no way of knowing where the order wa...Read on
My daughter's birthday is on July 30th . She is a big Peppa Pig fan. I will pay for most fastest shipping at kidshoo.com. After I placed the order, the customer service had the first time to send...Read on
I bought a stuffed pig set for my granddaughter on November 27. I have not received it in mid-december, and I am afraid that Christmas will not arrive, so I place a new order by DHL express shippi...Read on
This was the only place I was able to find a large ladybug in place of Gaston from the Little Kingdom. It took some time to receive tracking and then it said the label was created and no movement. ...Read on
Happy New Year. Got it after xmas, but we have a great time with my family in the bear pajamas. Thanks for you guys and we all like the pattern, the material very comfortableRead on
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Family christmas pajamas
My order went smoothly but then when I checked on the tracking on the link provided it said a label was made and that was as far as that went for 10 days. I had no way of knowing where the order was and when it would be delivered. I contacted the company through their support email. In the end, kidshoo came through. The package arrived in time for Christmas and all the sizes were right. I see from this web page that they are having trouble with the shipping but if they can work it out as they did with my order and get people their orders in a reasonable length of time, they would get better reviews and possibly more customers. So, if the shipping problems are fixed. Yes, I would buy from them again. Thank you kidshoo for getting my order to me.
I ordered Christmas pajamas too, but they were not as described, came late and I ended up returning them, but they made me return to China which I did. And now PayPal is saying that the seller is not telling them that they received the items back, but the company won't respond to my emails - there is no phone number. Buyer beware - this is a difficult company to deal with if your order is wrong.
I'm glad you got yours. I got my Christmas PJs on Jan 6th
Still waiting on the Christmas pajamas that I ordered on 12/5/20 ????
The worst company ever....beware! Ordered Christmas pajamas but canceled order within an hour. Acknowledged and said they would give refund. Did not, have no pajamas and PayPal did not give back money after filing two claims. PayPal just as bad
I ordered family PJs and never received them due to the company not putting the complete mailing address on the label. Tried working with them through email and they refused to resend the items or refund my money. Afterwards, they totally stopped responding to any inquiries of a resolution. BEWARE of this company and if you have trouble with them as I did, please report them to the BBB so we can them to stop the illegal practices they are performing.
I order props pi shoes I think it said wrong size I need a 9
I need a 9 shoe I think I mistakenly got 12
Thieves! Do not order here. They give A bogus USA address when you are ordering, but if you need to return the item, because the pajamas are see -thru paper thin and are doll sized & too small... they wont let you return to USA address........they will tell you,” Return to China only,or no refund!” (Costs Over $100 to ship all product to China). Then they end all conversation with misspelled “you have a nice day.” Thieves. They got my money, DONT GIVE THEM YOURS!
I can't even track my package to know when or where it is. Hoping I get it in time
Peppa pig dress, doll, slippers and pjs
My daughter's birthday is on July 30th . She is a big Peppa Pig fan. I will pay for most fastest shipping at kidshoo.com.
After I placed the order, the customer service had the first time to send an email and phone message. Even if paid the urgent fee now, they couldn't deliver it within 5 days. If I want an order, they will also refund me the express fee. They are taking customers seriously, so I let them send orders normally. Their website let me buy everything I want. I hope I can be satisfied when I receive the goods
I received 2 of the shows today out of 3 pairs ordered and the shoe's we melted ,what are we going to do about this??
I just received order# KH202010146883232540.
All the pajamas are too small. I want to return with a full refund As soon as possib
Took 3 weeks to receive my order and they got the sizes wrong. Do not order from this company.
Yes I would like a refund for my pajamas too. The sizing is all wrong and the fabric is awful. They have offered to send new pajamas but that is not the issue. The issue is they are made incorrectly and the fabric is horrid. I got an address in China to send the back to and then they would refund me. yeah right? I am not paying to ship to no where China and never see a refund. I had to order from another retailer and they most likely won't be here in time for this Christmas. I need to be more careful about who I am buying from. No more Slow boat from China items. I ordered these in plenty of time but didn't get here in time to find out they are crap and order from somewhere else. Not happy. Just refund me and move on.
I HATE THEM. Ordered Christmas pjs. A label was created on the 12th of December. As Christmas neared I told them I didn't want them because they wouldn't be here on time. Low and behold, they shipped them on 12/30. The pajamas say "Merry Christmas". I want my money back. I hope their company burns down. The phone number doesn't work. It wasn't cheap and it was supposed to be a special memory. I hope that all involved get fleas. Really the worst company ever.
Horrible services! order placed on 12/7/20 for Christmas pajamas arrived after Christmas I was unable contact or track my order or costumer service for return or refund merchandise. NOT HAPPY
Horrible experience with this company made order on Feb 22 here it is MARCH 29 and haven't received order yet only thing I see is shipping label made .This is bad wouldn't recommend this website to anyone.
They are thieves!!! FRAUD COMPANY!!! Do not purchase here! They steal your money and don’t send you the order!
Peppa pig doll
I bought a stuffed pig set for my granddaughter on November 27. I have not received it in mid-december, and I am afraid that Christmas will not arrive, so I place a new order by DHL express shipping. Customer service took the initiative to contact me and told me that the parcel would be delivered in 2-3 days and would be received at Christmas. I don't have to buy again. I don't have to spend any more money. I really appreciate. You should choose a better logistics company to deliver. Thank you.
At First I wasn’t too sure about ordering from Kidshoo But I Ordered $100 worth of items for my kids & I got all items as pictured on the website and there are good items my kids are happy ???? it took a month to come but it’s worth the wait if you this is my new go to kids website I love it prices can be a little cheaper on sum items but you get 10% Or 15% off your first order But I will be ordering more items sum of these items they have you can’t find anywhere else so give them a try ????
Love all my peppa pig and paw patrol items for my kids love them they love them too & if you wanna get in touch with the company email them once or twice they will respond will be ordering more soon great ???????? company fed ex delivered my items
It sure sounds like a fake post.
Company's website looks very suspicious. Therenis no telephone number and address in the USA is not an office.
You can always request your money bac if you used PayPal.
Not a good company to order from.
It’s not fake I ordered my kids sum stuff from
There and the company is in China and I got all my stuff I ordered it took a month but there’s a email address on there website you have to email them about your order status and there on a different time zone and they took a day to get back to me but it came if u don’t trust it order a few things first but I order a $110 worth of stuff like I said it’s a pandemic goin on it will take a month but u will get your stuff I did it’s upto u to order or not but I’m a real person from
The United States and I got my stuff
It looks fake i thought the same thing but I got all my stuff I ordered the email is Service@Kidshoo.com again there on a different time zone so will take a few days to get back to you but I wanted to post on here to let people know it’s a legit site I promise you that so it’s upto you go take a chance or not I did and got all my stuff I email them and after my stuff shipped and they got back to me each time in a day or 2 good stuff tho kinda high prices on certain items but good stuff
Last thing call fed ex tracking system which had my order put the tracking number they give u in fed ex tracking data base virtual line Once it hit United States ???????? and I was able to track my packages from there and on til it got to my home again it’s in China ???????? Again I’m a real person not a person from there site and I wanted to do a review cause I thought it was fake also but I took a chance and got all my stuff the only way u won’t get your items is if it’s lost in the mail system but I got all my $110 worth of stuff I don’t have to lie I’m not getting paid to lie I’m jus telling everyone my experience again if u can’t wait a month don’t order your stuff mine took a month to come but came but anytime u order from China or far from the USA it will take a while to come so order at y’all Discretion if u don’t want to you don’t want to no one is forcing y’all to order like no one forced me I’m telling you all my experience.....
I ordered many items from them. I didn’t receive one item which price is 40$ and another-price 10$. The rest of my order came in a plastic bag and it was half opened. I tried to contacted the company via email address without any results. They simply don’t answer. It is very convenient, they receive the money for the full order and then deliver a half of it and keep 50% of money.
I read a lot of reviews about this site before I ordered but they were fake I suppose. I am very disappointed.
Buyer Beware! The absolute worst company to order from. I order a bathingsuit for my child late last month and still have not received anything. Every time I try to call the number nobody is available. I even messaged customer service they said I would receive my order in 8 days, order is still not on the way. Now its past time that I needed the order by. I contacted customer service yet again, about a refund they say be patient order is on the way. I don't need the order anymore I just want my money back. Will never ever ever buy from this site again!
Dont buy , they wont even answer you, never even got a tracking number!
I order a kids swimmer on June 11th for my grandson. Its July 18. Still haven't received it
Summer will be over before it arrives!!! IF IT ARRIVES. I will NEVER ORDER from KIDSHOO again!
I haven’t received my bathing suit I ordered for my daughter and I . It’s been 2 weeks, and I was curious how long it takes to send my stuff I ordered! Thanks mackenzie Hawn .
Customer Service Dont Contact Nobody They Dont Even Have A Real Number To Contact Customer Service About your package I ordered something and still don’t have my package and I payed extra for fedex shipping
I ordered Christmas pajamas for my grandkids. Ordered their regular sizes but decided to go check sizing again. Their sizing runs extremely small. Contacted them via customer service same day ordered to cancel. They answered the day after I got an email that the items had shipped. The message read- let us know what sizes you need and we can change. How can they change sizes if it's already shipped. Poor customer service. I paid with PayPal and will be contacting them.
I placed an order on September 30th. It is now November 8th and I have not yet received my items. I have reached out via email and made a phone call with no response. Beware ordering from this website. I do not recommend it.
Federal Trade Commission's Fraud Office...........
Do NOT order from this site. Immediately after placing my order I realized it is a scam website so I reached out to their customer service email and requested a cancellation of my order. They quickly responded agreeing to cancel the order but I have not seen my refund. That was three weeks ago. I will be contacting PayPal tomorrow to get a refund.
Ladybug plush Toy Large
This was the only place I was able to find a large ladybug in place of Gaston from the Little Kingdom. It took some time to receive tracking and then it said the label was created and no movement. I did email twice and finally received the item before Easter. We are very happy with the purchase and will buy again when we have no holiday deadlines to meet. Quality was great, packaging was a little weird but we are very happy.
Happy New Year. Got it after xmas, but we have a great time with my family in the bear pajamas. Thanks for you guys and we all like the pattern, the material very comfortable
Finnally I got these brfore Christmas, they are beautiful and we all love them.
Ordered my greatgrandbaby 2peppa pig dresses a purse in October for her birthday order was being delivered the day of her birthday and was driving to Killeen for her party so personally went to post office to pick up order to take to her but loved the dressses very good quality she loved them and was able to wear them on her peppa pig theme party
OFam9051 Christmas Deer Family Sleepwear Sets
I spent over $500 to buy 26 items Christmas pajamas at kidshoo.
I missed 3 items to contact customer service, they soon sent them to me by DHL in 3 days. I used all my credits to buy my daughter a mermaid bathing suit and a pikachu bathrobe, it only cost $8. It's a great deal and the quality is good.
Love this set! It came in about 3 weeks. The size is good, nice and loose fit. The material is soft and comfortable. The pants are tapered at the bottom which is nice, no flopping ankles or high waters. My husband is 6’10. I ordered him a 4XL and it’s a perfect fit which is so hard to find.
Got my little brother a bag for school and it’s been 2 and a half weeks no response. I had to buy my brother another bag after he went to school without one for a couple days. He’s literally using my bag right now and he’s in kindergarten imagine that . They don’t even respond to me
Awful products. Awful service.
red & white pajamas
I got everything! Thank you! I love the pajamas that I got. It was just a little scary because everything was so different than most ways of buying things online. Thank you guys for always answering me and everything.
they were very nice and the material was awesome.
I ordered some pajamas back in August, by the way wonderful quality and very soft material. My son now has a girlfriend which I would love to include in our Christmas matching outfits.
I received my pajamas and they are nice but it took too long for the order to arrive. I ordered them on Nov. 20th and they didn't arrive until Dec. 23. I was afraid that they wouldn't arrive by Christmas but thankfully they did. Probably will not order again from them.
Got it and very beautiful, my family love them and the size is perfect, also got the fress express shipping, very kind of you guys, will buy again
Thank you. Came just in the nick of time before I traveled. Merry Christmas
The store's delivery speed is very high, and it is a very beautiful style.
DO NOT USE THIS COMPANY. They hide the fact that they're in China. If/when you receive the product, it's such poor quality, it won't fit and you can't use it. Their site says you can return in 30 days if you email them for the return address. THAT IS A LIE. They don't answer your emails, or they ask you irrelevant questions. I had to open a dispute with PayPal.