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NITECORE Store
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Excellent products
Useful products for emergency usages ,almost for everyone.
I have few flashlight torch ,light weight and rechargeable ,easy to carry even in pockets.Long time used batteries ,needed to replace plus for some emergency usages some extra batteries I ordered Nitecore 18450 with 3400 power .
Unfortunately this time particular parcel returned to seller as informed by logistic company.Fortunatley dropped contact card helped me to re initiate delivery to me.But took time to re despatch ,and finally delivered after four days .Here I can say this is communication failure else I could manage in first time.Prices are never been any issue so far.Overall this is a reliable company where no quality issues noticed so far.TIP SE Flashlight
I purchased a TIP SE Flashlight from Nitecore directly, which stopped working around half way through the warranty period (I literally only turned it on a few times). I contacted Nitecore and they told me I am responsible to pay for the shipping from Connecticut to Texas to have the Flashlight fixed. It was going to cost me $13.00 to ship it to them (for a Flashlight that costs around $29). I went back to them and told them I should not have to pay another $13 to have it fixed while it’s still under warranty and asked them to either send me a free shipping label or replace the unit. They responded back that I am responsible for the shipment back to them and it usually costs around $5 to ship items back to them. Well, not from CT to Texas. And I used a very small 6.25” x 3.25” box. I will never purchase another item from this company again.
R40 Flashlight
If the other online reviews don't already appropriately caution you enough to not conduct business with nitecorestore.com, then please consider this yet another example to help steer you away.
They sell a number of flashlights that use proprietary batteries. My 2-3 year old R40, a $149 purchase back then, needed a new battery. The battery shows as discontinued on their website, so I reached out to customer service. In addition to taking a while to get responses, the service team offered no help other than stating I should check with other vendors or call the manufacturer.
Well, these products are labeled as Nitecore products, so it's clear to me that they simply add their brand to another manufacturer's product, aren't willing to support the products they sell, and finally, they don't really seem to care at all about taking care of their customers.
Buyer beware! Shop elsewhere!
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