Nutricost - Overall Rating based on 22 reviews
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MC8 powdered oil
I ordered the product on July 20. On July 22 the tracking number showed that UPS supposedly delivered the product to a main post office, but at the post office it said it was pending acceptance. So in other words, UPS said they unloaded it from the truck but the post office is saying they never got it. Finally, after 2 weeks, I contacted the company to report that I never received the product. They told me I had to chase it down with the post office and then they would take care of it. I order a lot of stuff online. This is the only company that has made me do the leg work to try to find the package. Since the post office did not receive it, I went back to the company. They said they would refund the money, all but the shipping. I told them it was not my fault that UPS lost the package and that Nutricost needed to go after UPS for the cost of the shipping but that I should not have to pay for it. They stated that is their policy. So buyer beware, if your package is lost, they will not refund shipping. Not only that, they can't do the math. When I subtracted the cost of shipping off the original price (product plus tax plus shipping) I came up with a higher figure than what they refunded.
Your story sounds typical of the operations and customer service of this company. They are pretty a joke in that department. The products they sell are not good either.
Where are these products made. Are they made and processed in the USA or in a different country?
bcaa unflavored powder
they added sunflower lecithin to bcaa powder but failed to put it on the label. i emailed them and got no response making everyone think it is 100% bcaa..sunflower lecithin instantize the bcaa a guy on esupplements asked on the board if the bcaa was plant base they sad yes from plant and sunflower.
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bcaa unflavored powder
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