Double Wood Supplements Reviews
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Magnesium Taurate purchase
I've been buying Magnesium Taurate from this company for over two years now, and I gotta say, their product is top-notch. Not only that, but their customer service is outstanding. One time I had trouble using a discount code online, and they not only honored it but also gave me another discount for my next purchase. They really go above and beyond for their customers, which I appreciate a lot. Recently, they helped me out with an order to Canada that I was struggling with, and they even offered to send it to me for free. This really made a difference for my wife's anxiety, all thanks to Laura Walko's kindness. I was just asking about a discount code, but Laura made sure my order went through smoothly. I'm so thankful for her great service and the company's dedication as a whole. It's not often you find such caring and attentive customer service. I'll definitely keep supporting Double Wood Supplements and recommend them to anyone looking for quality products and excellent customer care.
Recurring order correction
I recently had to contact customer service at this company to fix a recurring order I messed up. The person who helped me was so nice and understanding. She not only fixed the issue right away, but she also made sure I was happy with everything before we hung up. I really liked how much they cared and paid attention to all the little details during our chat. It’s clear that the people working here really care about their customers and do everything they can to give great service. I was super impressed with how professional and committed they were to making sure I was satisfied. Because of this, I’ll definitely keep coming back as a customer and recommend this company to others too.
andrographis for immune system support
The andrographis supplements from this company really made a difference for my immune system, you know? I've seen a big improvement in my health ever since I started taking them regularly. And when I had a problem because the product was out of stock, I contacted their customer service team. They were so helpful and got back to me right away, fixing the problem without any trouble at all. I gotta say, I'm really impressed by how efficient and committed they are to making sure customers are happy. All in all, I'm super happy with the quality of their products and the top-notch service they offer.
Dietary supplements
I've been a customer of this company for a while now, and I gotta say, it's been nothing but good vibes. Their products are top-notch and have really helped me out. So, I had a question about one of their dietary supplements and decided to hit up customer service. Laura Walko got back to me super quick and she was on point with her communication skills. Her clear and straight-to-the-point answers made the whole interaction smooth. I really dig her problem-solving attitude and how she's all about making sure customers are happy. Huge shoutout to Laura for all her awesome support. Thanks a bunch!
Omega-3 supplement purchase
I wasn't happy with the customer service at this company. They kept ignoring my emails and when they did reply, they didn't really help with my issues. Plus, I thought the prices were too high, which ended up causing higher custom charges when I got my delivery. I was really let down by how they didn't solve my problems and their communication was just not good.
Incorrect Order
I recently ordered 2 bottles of NAC and 2 bottles of Turkey Tail supplements from this company. But, when my order arrived, I was disappointed because I only got 1 bottle of NAC and 2 bottles of Tongkat Ali instead of the Turkey Tail I wanted. I tried to contact their customer service through email and their online form many times, but all I got back was a robotic response that closed my request. To make things worse, I can't even log in to see my order details. It's really frustrating to pay for items and not get what you ordered, then deal with terrible customer service when you try to fix it. The 30-day money-back guarantee and return policy they claim to have seem fake based on what happened to me. Be sure to double-check their website before ordering to avoid the hassle I went through.
Cheap, good quality supplements
I bought these cheap supplements and honestly, I was worried they might not be great. But to my surprise, they actually smell and look legit compared to other brands. I also found out that they are third-party tested and have a guarantee, which is pretty cool. People are always talking smack about inexpensive products, but I think these ones are pretty good. Plus, lab tests have shown that purity levels can vary between brands, so you never really know for sure. But in my opinion, these supplements seem legit. And let's not forget the awesome price! Definitely deserving of 5 stars!
Supplement purchase
I recently bought some supplements from this company because of an email promo. Bummer is, I didn't catch the big discount on a later email. So, I decided to contact their customer service to see if they could do anything about it. I was pleasantly surprised when they changed my bill to include the discount I missed. I'm really impressed by how much they care about making their customers happy, and because of that, I'll definitely be coming back for more.
International order experience
I'm a happy customer from Canada who recently ordered from this company internationally. It can be tricky sometimes getting things shipped to Canada from the US, but I had no issues with the shipping process this time. It was quick and my order arrived on time. The pricing was really good for the quality I got. The product itself was top-notch and I'm really happy with how it turned out. I'll definitely be coming back to shop here again in the future.
Vitamins and supplements
I called in to ask about some vitamins and supplements I was thinking of buying, and this lady Jenny was amazing! She answered all my questions and gave me some really helpful advice on which ones to go for. It was like chatting with a friend, not just some boring customer service rep. Plus, the prices were pretty decent, so I ended up getting a few things. Got them in the mail real quick, and now I'm taking them daily. Thanks so much, Double Wood Supplements!
$282 order not delivered
I recently bought something for $282 that never showed up. The tracking info says it never even got to the delivery company, but the company keeps telling me to wait with no updates for over 15 business days. I finally asked for a refund when it became clear the package wasn't coming, but I haven't heard back from them at all. This whole thing has been really annoying and frustrating, especially because they have my money and I have nothing to show for it.
Amazon product refund
I bought something on Amazon not too long ago that ended up giving me some unexpected side effects. I left a review about it, sharing what happened. I was actually pretty shocked when Double Wood Supplements reached out to me about it. They surprised me by offering a refund for what I paid, even though I didn't ask for it. Their customer service and quick response really impressed me and make them stand out from other companies out there.
Fulfilling supplement needs
I've switched all my supplement buys to this company because they've got everything I need. They make sure their products are top-notch by using single-source ingredients, being GMP certified, made in the USA, and third-party tested. Their customer service is outstanding, which is hard to come by nowadays. I've been on the hunt for a reliable supplement brand for a while now, so I'm really glad I stumbled upon them.
Phenibut capsules and Pinot Gris
I gave Phenibut and wine a shot to feel more social and ended up having a great night's sleep, even though I woke up once in the middle of the night. The next morning, I woke up feeling refreshed with no hangover and got to watch the sunrise.
Supplement purchase for daily diet
When I found this supplement website, I thought it would have a ton of options to help me boost my daily diet. But after poking around the site, I was bummed to see that the selection was kinda weak. The way the pages looked could definitely use a makeover, I didn't find it too easy on the eyes, and it took me a bit to figure out where stuff was. All in all, shopping there wasn't the best, I wish they had more products to pick from.
DHEA supplements disappointed
I was so pumped to give these DHEA supplements a shot from this brand, but after nearly a year of sticking to them like glue, I didn't notice any uptick in my DHEA levels. I even had my blood checked before and after just to double-check. Long story short, it ended up being a total waste of my time and cash.
International customer experience
As someone ordering from overseas, I have to say that dealing with this company was really frustrating and not worth it. Dealing with customs inspections was a huge hassle, and dealing with all the paperwork needed for just a few supplement bottles was way too much. On top of that, the shipping costs and customs fees ended up being three times more than the products themselves, making this whole experience very costly and annoying. My advice would be to try finding similar products from local sellers instead.
Tudca and DIM supplements
I just have to say I am really impressed with the Tudca and DIM supplements I got from this company. They've really helped me reach my health goals and I've also seen a big improvement in how I feel overall since I started taking them. These supplements have made a real difference in my life and I am so thankful for that.
Serrapeptase supplement purchase
Double Wood Supplements has amazing customer service. I messed up with the auto-subscription, but they were super quick in fixing it and even went the extra mile to make sure I was happy. I really trust this company and their products. The Serrapeptase supplement I got is top-notch and totally worth the price.
Review with most votes
$282 order not delivered
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