All reviews of J. Kertzmann
Review about: eComfort
Air conditioning unit purchase
I bought an air conditioning unit from this company recently and it was a total nightmare. I called ahead to check if they had it in stock, and they said they did. But once I ordered it, everything went wrong. Dealing with this company as a pro installer and small business owner was a big mistake. Their lack of skills and terrible customer service cost me some valuable customers.
Review about: Positive Grid
Elite upgrade experience
I tried to upgrade from a Pro membership to an Elite membership, but was disappointed to see that the pricing wasn't good for current customers. It's a bummer that the upgrade cost is the same as for new customers, making it smarter to just buy the Elite membership straight up. This pricing rule doesn't seem fair or helpful for loyal customers looking for more features.
Review about: iubenda
Fanstical customer service, great help
You all are amazing! I was really stressed out and not acting my best, but Sara was so kind and really helped me out. Your customer service is honestly the greatest. I truly appreciate your patience and assistance. You all are fantastic!
Review about: GVG Mall
Dissatisfaction with product
I was really let down by the support team at the mall. I got a product that was nothing like what was described, so I asked for compensation. Instead of assisting me, they tried to pressure me into accepting a lower offer. That's just not right.
Review about: Whistle
Active Pet Tracker
As someone who loves my furry friend, I gotta say I'm really impressed with the pet tracker I got from your store. It's super handy for keeping an eye on my pet's activity levels, especially because my pet is always running around. Being able to track stuff like exercise, water intake, scratching, and licking gives me peace of mind that I'm taking good care of my little buddy. Plus, the GPS feature is a nice added bonus for that extra layer of security. Hopefully, I never have to use it, but it's nice to know it's there just in case. I totally recommend this pet tracker to all pet owners out there.
Review about: Double Wood Supplements
Recurring order correction
I recently had to contact customer service at this company to fix a recurring order I messed up. The person who helped me was so nice and understanding. She not only fixed the issue right away, but she also made sure I was happy with everything before we hung up. I really liked how much they cared and paid attention to all the little details during our chat. It’s clear that the people working here really care about their customers and do everything they can to give great service. I was super impressed with how professional and committed they were to making sure I was satisfied. Because of this, I’ll definitely keep coming back as a customer and recommend this company to others too.