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Spark amp purchase
I recently bought this really awesome amp, but for some reason, it stopped working after just a year. I went to the music store and got a new one, but now it won't connect to my laptop because of some driver issue. The support team told me they're aware of the problem but can't do anything about it. It's so annoying because now I can't use it for recording, and it seems like they don't even care. It's just really frustrating!
Bias FX 2 purchase
I wouldn't recommend buying this product or anything from this company. Bias FX 2 is not great even when it's working, and when it stops working (which is likely after an update), you'll lose all your work. The customer service is basically non-existent too. It's definitely not worth your time or money. In my opinion, Neural is much better.
Warranty claim experience
I bought a Spark Go model that stopped working after only 5 months of having it, right in the middle of the one-year warranty. I've been talking to customer service about this problem for a whole month now. I sent the unit back to them like they asked, but I haven't gotten any updates or a new unit yet. It's really annoying to have to wait this long just to be able to play my guitar again.
Elite upgrade experience
I tried to upgrade from a Pro membership to an Elite membership, but was disappointed to see that the pricing wasn't good for current customers. It's a bummer that the upgrade cost is the same as for new customers, making it smarter to just buy the Elite membership straight up. This pricing rule doesn't seem fair or helpful for loyal customers looking for more features.
Spark amp 40
I just got my Spark amp 40 in the mail after waiting for 3 days. I have to say, it's absolutely awesome! There are just so many cool features packed into it. The only thing is, I wish there was a bit more information on how to use the app and what exactly is included with it.
Spark Amp - One Year Satisfaction
This amp has seriously been a game-changer for me in the past year. I've really been putting it to the test and it's held up like a champ. The company recently put out an update that was smooth as butter, adding even more value to an already amazing product. The build quality is top-notch - solid materials and no problems with anything. The sound is off the charts, and the amp's versatility means it's a must-have for any musician trying to step up their game. All in all, I'm thrilled with my purchase and would definitely suggest it to others.
Mobile app connectivity issue
I've been having so many problems with the mobile app on my Samsung S22. It keeps disconnecting, and I've seen a lot of other people talking about the same thing on Reddit with different Samsung phones. The issue even happened when I was using my old Samsung S8 with the app. I tried asking for help using the company's automated FAQ assistance, but I didn't get any answers or tips to solve the constant disconnections.
Misinformed, lack of support, disappointed
I had a really frustrating time with this company I bought from. They didn't help me at all when I was making my purchase. I trusted some ads from other companies and ended up buying the wrong thing because I was given the wrong info. And then to top it off, they totally ignored my request for compensation. I was super let down by the lack of honesty and support from this company.
Bias Head, Bias FX 2 Elite, Bias Amp 2, and various other gear
and a bunch of other stuff
Guitar pedal
I was so worried at first after reading some other reviews, but I gotta say, my experience was awesome! I placed my order for the guitar pedal on Wednesday and it got here real quick on Saturday. I'm really pleased with my purchase so far. Thanks a lot!
FX software update issue
So, here's what happened - I had a pretty big issue with the software update for my FX program. It totally wiped out all the settings and progress I had set up before. Super frustrating, right? I had to basically start from the beginning and deal with customer support to try to fix it. We went back and forth through a bunch of emails, trying out different suggestions, but none of them worked. I even ended up getting some extra software during the update sale, but now I've got two useless products. It was a big letdown and cost me a bunch of money, leaving me with equipment that I can't even use now.
Spark mini amp for guitar
The Spark mini amp is a really awesome product for any guitarist who needs a small portable amp for travel. I'm amazed by how great it sounds for its size, which makes it perfect for musicians on-the-go. I really appreciate how easy it is to take with me, whether I'm going to the beach, on a trip, or just playing at home. The folks at the company have been super helpful and responsive to my emails and questions, giving me great support whenever I've needed it. All in all, I'm super happy with my purchase and would definitely suggest this product to other guitar players.
Positive Grid Spark ordered on 7th December
I'm still waiting on that Positive Grid Spark amp I ordered on the 7th. Haven't gotten it yet and they're not communicating at all - only responding through email. I had to wait 4 days just to find out where my order is.
Two amps
I recently bought two amps from this company and to be honest, I was not very happy with the whole experience. The quality of the amp itself was fine, but their customer service was seriously lacking. When I first placed my order, they told me it would take weeks for the delivery to arrive, which was not what I wanted to hear since I needed it sooner. I tried to cancel my order, but they just told me to wait for the delivery and then return it. The whole returning process was a disaster. I had to pay a lot for shipping it back, only to have the amp sent back to me because of a mistake on the company's part. It took forever to hear back from customer service, and even after following their return instructions, I still haven't gotten my money back. I've sent them multiple messages but they haven't answered any of them. I'm out a lot of money and have nothing to show for it.
Spark Control purchase
The Spark Control I bought came right on time with no problems. But, man, it was tough finding simple instructions on how to use it. I had to watch a bunch of YouTube videos to really understand all its cool features.
Portable Spark Mini Amp
The Portable Spark Mini Amp has been a total game-changer for me. It got to me pretty quickly and I appreciated the heads-up about the extra grille arriving separately. The red grille looks awesome and really gives the amp a cool vibe. The construction is solid and it's so small and easy to tote around, which is perfect for someone like me just starting out. It's super convenient that it runs on USB power, so I can bring it along wherever I go without any hassle. The app was a bit tricky at first, but now that I've got the hang of the virtual pedals, I can't imagine jamming without them. All in all, the Portable Spark Mini Amp has gone above and beyond my expectations and has inspired me to step up my playing game to match its top-notch quality.
Positive Grid Spark Mini Amp
I bought a Positive Grid Spark Mini Amp straight from the company, thinking it would make my guitar playing better. But, I was let down when it started acting up just a month later. It kept cutting out while I was playing, ruining my groove. After digging around, I found out that a software update could fix the problem. The only issue was, I didn't have the right device to do the update. Plus, the company didn't give me the software I needed when I bought the amp.
Tone machine purchase
The Tone Machine is such a game-changer for me! It's so versatile and has totally revolutionized how I make music. Not to mention, it links up so smoothly with my computer and works seamlessly with Logic Pro. And let me tell you, the Spark speaker is just amazing! The sound quality is top-notch and really brings my Logic Pro recordings to life. The phone app has been a total game-changer too. I love being able to jam out with my music library and access all those cool jam tracks. Although, I have run into some minor issues connecting with the iPhone app at times. But honestly, even with that, I'm still blown away by how well the Spark stacks up against my pricier amp modeler. It's hands down my favorite piece of gear I own now.
Bluetooth speaker
I was so pumped to get this Bluetooth speaker, it was awesome with my first phone. But when I switched to a new device, the Bluetooth just wouldn't work anymore. I tried contacting customer service for help, but they were stumped too. Now, I can't even use it to play music, it's just a useless paperweight sitting there.
Bias FX 2 purchase
I recently bought Bias FX 2 guitar effects software and I gotta say, it's been awesome! A fellow musician recommended it to me and it has totally blown me away. I'm still pretty new to making music, but Bias FX 2 has been super helpful in letting me try out different sounds and tones. The interface is really easy to use, so I can easily tweak and adjust my sound. The presets are a great starting point for my projects, saving me a ton of time messing with settings. Overall, Bias FX 2 has become a key tool in my music production setup.
About Positive Grid
Positive Grid is a company specializing in the development of music technology software and hardware. Founded in 2008, the company has established its reputation through the creation of advanced digital signal processing (DSP) algorithms that emulate amplifiers, effects pedals, and other audio gear with high fidelity. Their products, which include the Bias Amp, Bias FX, and Spark amplifier, cater to a wide range of users from amateur musicians to professional recording artists. Positive Grid combines innovative technology with user-friendly interfaces to enhance the music creation process, making advanced sound accessible to a broad audience. The company's commitment to quality and innovation has positioned it as a leading brand in the music technology industry.
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Categories Positive Grid
Online Shop | Electronics | Multimedia & Magazines
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Seite online seit: October 1, 2023
Letzte aktualisierung: November 29, 2024
Review with most votes
Positive Grid Spark
Placed the order and PAID on March 2nd. To date I have sent multiple requests for delivery updates and basically get marketing propaganda and canned info about product stuck in ... Read onBy: Paul Kaminski