All reviews of mireille
Review about: Mackage
Ski trousers and jacket
I just bought some ski pants and a jacket from this company, and although I liked the quality of the items, I had a major problem with their return policy. I found out that the 14-day return period starts from the shipment date, not the delivery date, after I placed my order. This meant that by the time I got my items, I had less time to return them because of delays during the Christmas break and international shipping. The unclear policy was annoying because I felt pressured to decide whether to keep the items despite their expensive cost.
Review about: Stuart Weitzman
Unfulfilled order
I had a terrible experience with this company. I ordered something and never got it. Customer service hasn't been helpful, just making excuses for weeks. I just want to cancel my order and get my money back, but they aren't listening at all. It's so frustrating and disappointing.
Review about: Ninepine
Ultra stretchy and soft pants
Man, these pants are seriously the comfiest ones I've ever worn! The material is incredibly soft, and the best part is that the color and shape stay perfect even after washing them. The ultra stretch feature makes them feel like a second skin, it's just awesome!
Review about: Molly Bracken
Misleading return policy for France, Difficult return process from UK to France, Mixed feelings about products
I recently bought something from this company and I gotta say, I was pretty let down with how the return process went. Their website says they offer "free returns and refunds for France," but then I discovered on a different page that this wasn't true. It was frustrating to see such inconsistency in the information they provided, and it made returning my item more of a hassle than it should've been. I wanted to send back the Dot shirt in XL that I got for £51.60. The shirt looked really nice, with a lovely café au lait color, but the fabric was rough and see-through, so I had to wear another shirt underneath it to be comfortable.
Review about: Alivape
I ordered some coils and...
I ordered some coils and had to wait forever for them to ship out. It took so long, and when they finally were on their way, they got seized for being fake. I was so bummed out because I was really looking forward to using them.
Review about: Rails
Replacement purchase due to damage from dry cleaner
Don't listen to those bad reviews, the customer service here is amazing! I was a little worried after seeing all the negative comments, but I just had to share how great my experience was. My dry cleaner messed up my purchase, so I contacted customer service for help. Not only did they give me useful advice, but they also surprised me by replacing my item for free. Their team was super quick and helpful in our email exchanges. I was hesitant at first since I couldn't find a phone number, but they got back to me right away and fixed everything fast. It couldn't have gone any smoother.
Review about: Grove Collaborative
Nice products, no ability to blacklist shippers
I was happy with the stuff I got from this company at first because it was good quality and eco-friendly. But then I got pretty annoyed because they don't let you block certain shipping services. This became a big problem when they kept using this one shipping service that always left my packages out where they could get stolen or messed up. I think as a customer, I should have more say in how my stuff gets delivered. Because they don't give me that choice, I'm gonna have to find somewhere else to get the same kind of stuff.