Alivape - Overall Rating based on 24 reviews
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vapes
I was looking to buy some vapes from this shop, but they wanted me to do a PayPal transfer before they sent them over. That just didn't sit right with me - felt too fishy and no guarantee I'd get my money back if anything went wrong. Decided to pass on it 'cause I don't wanna take that chance. Looks like my order's not happening now. Really bummed out and won't be coming back to shop here.
Now two weeks after ordering no notification
I bought some vape stuff from this company, but I still haven't heard anything about when I'm gonna get it. Usually, other places I've bought from let me know within a day of shipping. It's frustrating that this company hasn't said anything yet, especially since it's important to get vape stuff on time. Not telling me what's going on makes me wonder if they really care about their customers.
E-cigarette
As someone who has been vaping for a while now, I was pretty excited to give a new e-cigarette from this online shop a try. Sadly, my experience turned out to be a huge bummer. I placed my order and got a USPS tracking number, but all it showed was that a label had been made - the item hadn't actually been shipped. I tried reaching out through email a bunch of times, but all I got back were these vague responses telling me to be patient. After waiting for three whole weeks, my order was still MIA, so I ended up having to dispute the charge through PayPal. It was pretty obvious that this online store wasn't as legit as I had hoped.
Slow shipping, misleading origin
If you like waiting for months on end and possibly never even getting your package, then this is the spot for you. They say they ship from the USA, but really, your order comes all the way from China. Do yourself a favor and steer clear of this company at any cost.
E-liquid
I wasn't sure about buying from this place at first because I read some bad reviews about their location being off. But I took a chance and got some e-liquid. Ordering was easy and their flavors were awesome. I found exactly what I wanted. The prices were fair and the product was top-notch. The e-liquid got to me pretty quick and was packaged well. I'm happy with my purchase and would definitely think about buying from them again.
Vape kit
I just got a vape kit from this company and it's been a total nightmare. I thought they were legit since they take PayPal, but man was I way off. I've been trying to get any info on my order or a refund, but I'm getting straight-up ghosted. This customer service is unacceptable, so I wouldn't recommend buying from them.
Coil purchase
I recently bought some coils from this company and I have been so disappointed with the whole experience. I ordered them 12 days ago, but I still have no idea where they are. I've tried contacting customer service a few times, but all I get are late answers and they can't give me a straight answer about where my package is. They did say the order was picked up and on its way, but they never gave me a tracking number. When I asked again, they gave me a tracking number after the delivery date and it still only says "label created" when I check it. I'm just so frustrated with the lack of communication and honesty from this company. I still hope I get my coils, but I won't be buying from them again.
Vape accessories
I recently bought some vape accessories from an online shop. At first, everything seemed legit and ordering was easy. But once I placed my order, things took a turn for the worse. My emails were ignored and I couldn't get in touch with customer service. Trying to get my money back has been a real headache. I wouldn't recommend this store to anyone.
Vape kit
I gotta say, I thought I'd check out this place, but man, what a mistake. Everything seemed fine at first, but then it all went downhill. I made my purchase and gave my info with PayPal, and next thing I know, these clowns are trying to go on a shopping spree in Arizona with my card! Can you believe it? Like, do they even know where Arizona is? And then they thought they were some big shots trying to hit up an ATM. It was just comical. These scammers don't even know what they're doing. Save yourself the trouble and stay away from this joke of a company.
$80 worth of coils
I bought $80 worth of coils from this company, but the order never showed up. I tried to contact customer service a bunch of times, but got no reply. Turns out, the company isn't even in California like I thought, it's actually in China. Looks like I got scammed by an overseas company, classic.
I ordered some coils and...
I ordered some coils and had to wait forever for them to ship out. It took so long, and when they finally were on their way, they got seized for being fake. I was so bummed out because I was really looking forward to using them.
E-liquid and coils
I bought some e-liquid and coils from Alivape not too long ago and man, it was such a breeze shopping with them. Their website was super easy to navigate and they had a really cool selection of products. My order came pretty quickly and the stuff I got was top-notch. All in all, it was a great experience shopping with them.
Geekvape Aegis and Suorin Air
I had a really good time shopping at that vape shop. Their website was so easy to use, and I had no trouble finding and buying the Geekvape Aegis and Suorin Air. My order showed up quickly and everything was in great shape. Both of those vape pens are top-notch and they work like a dream. I'm super happy with my purchase overall and I'll definitely be coming back for more.
E-cigarette starter kit
I bought an e-cigarette starter kit from your online store about a month ago. I was super pumped to get it and got a tracking number through email. But after a while, I saw that the tracking number wasn't updating at all. I got worried and contacted your customer service to ask about my order since international deliveries can sometimes get held up at customs. They told me my order was stalled at the local USPS because of COVID, which caught me off guard.
Unresponsive customer service, missing tracking number
I'm really bummed out about my recent experience with this company. So I placed an order and got a tracking number, only to find out it was totally useless because it wasn't updated in the system. I've tried hitting up customer service a bunch of times through email, but I've gotten zero response about my missing order.
Coils ordered on Jan 6th
I ordered some coils on January 6th, and I still haven't gotten them yet. I've tried hitting up customer service online a bunch of times through email, but I haven't heard anything back about when my order is gonna ship. I'm all out of coils now and starting to stress about not having any left.
oxva Vape Coils
I have had 3 orders with them, the first 2 email was awful but did recieve the items surprisingly fast. The last order I emailed them close to 20 times with no reply so went and opened a complaint with paypal and they refunded me and closed the case in less then 5 minutes. So yeahh some things up?
Several items
I made an order nearly a month ago and when I finally got a tracking number it pulled up nothing. On the website it showed the tracking number but that my order was processing and not shipped. I contacted alivape and it took several tries to get a reaponse. They claimed it was being help at the post office due to covid and pact act. Then I check the number again after a few more days. The shipping label wasn’t even created until today. Expect a long ship time if they ever ship it. Plus they will lie and says it’s been shipped when it hasn’t.
Coils
This is pissing me off I’ve ordered standard shipping paid almost $15 USD extra (10 days) wait and it’s been over 10 business days never ordering here again , worst delivery service ever . Hurry up either send my refund or fly my purchase out to me !!!!!!!
Aegis hero coil pack
The slowest company on earth for delivery. I can drive to it’s location and pick up my order before it’s even made it’s way to the post office. It’s been waiting for drop off at usps for 3 weeks now. Does your store walk every package to the post office??? I’d rather walk to the closest vape shop than order from here again
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