Alivape37 reviews
This score is based on 37 genuine reviews submitted via US-Reviews since 2020.
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I recently bought some vape accessories from an online shop. At first, everything seemed legit and ordering was easy. But once I placed my order, things took a turn for the worse. My emails were ignored and I couldn't get in touch with customer service. Trying to get my money back has been a real headache. I wouldn't recommend this store to anyone.
Vape kit
I gotta say, I thought I'd check out this place, but man, what a mistake. Everything seemed fine at first, but then it all went downhill. I made my purchase and gave my info with PayPal, and next thing I know, these clowns are trying to go on a shopping spree in Arizona with my card! Can you believe it? Like, do they even know where Arizona is? And then they thought they were some big shots trying to hit up an ATM. It was just comical. These scammers don't even know what they're doing. Save yourself the trouble and stay away from this joke of a company.
$80 worth of coils
I bought $80 worth of coils from this company, but the order never showed up. I tried to contact customer service a bunch of times, but got no reply. Turns out, the company isn't even in California like I thought, it's actually in China. Looks like I got scammed by an overseas company, classic.
I ordered some coils and...
I ordered some coils and had to wait forever for them to ship out. It took so long, and when they finally were on their way, they got seized for being fake. I was so bummed out because I was really looking forward to using them.
E-liquid and coils
I bought some e-liquid and coils from Alivape not too long ago and man, it was such a breeze shopping with them. Their website was super easy to navigate and they had a really cool selection of products. My order came pretty quickly and the stuff I got was top-notch. All in all, it was a great experience shopping with them.
Geekvape Aegis and Suorin Air
I had a really good time shopping at that vape shop. Their website was so easy to use, and I had no trouble finding and buying the Geekvape Aegis and Suorin Air. My order showed up quickly and everything was in great shape. Both of those vape pens are top-notch and they work like a dream. I'm super happy with my purchase overall and I'll definitely be coming back for more.
E-cigarette starter kit
I bought an e-cigarette starter kit from your online store about a month ago. I was super pumped to get it and got a tracking number through email. But after a while, I saw that the tracking number wasn't updating at all. I got worried and contacted your customer service to ask about my order since international deliveries can sometimes get held up at customs. They told me my order was stalled at the local USPS because of COVID, which caught me off guard.
Unresponsive customer service, missing tracking number
I'm really bummed out about my recent experience with this company. So I placed an order and got a tracking number, only to find out it was totally useless because it wasn't updated in the system. I've tried hitting up customer service a bunch of times through email, but I've gotten zero response about my missing order.
Coils ordered on Jan 6th
I ordered some coils on January 6th, and I still haven't gotten them yet. I've tried hitting up customer service online a bunch of times through email, but I haven't heard anything back about when my order is gonna ship. I'm all out of coils now and starting to stress about not having any left.
oxva Vape Coils
I have had 3 orders with them, the first 2 email was awful but did recieve the items surprisingly fast. The last order I emailed them close to 20 times with no reply so went and opened a complaint with paypal and they refunded me and closed the case in less then 5 minutes. So yeahh some things up?
Several items
I made an order nearly a month ago and when I finally got a tracking number it pulled up nothing. On the website it showed the tracking number but that my order was processing and not shipped. I contacted alivape and it took several tries to get a reaponse. They claimed it was being help at the post office due to covid and pact act. Then I check the number again after a few more days. The shipping label wasn’t even created until today. Expect a long ship time if they ever ship it. Plus they will lie and says it’s been shipped when it hasn’t.
Coils
This is pissing me off I’ve ordered standard shipping paid almost $15 USD extra (10 days) wait and it’s been over 10 business days never ordering here again , worst delivery service ever . Hurry up either send my refund or fly my purchase out to me !!!!!!!
Aegis hero coil pack
The slowest company on earth for delivery. I can drive to it’s location and pick up my order before it’s even made it’s way to the post office. It’s been waiting for drop off at usps for 3 weeks now. Does your store walk every package to the post office??? I’d rather walk to the closest vape shop than order from here again
pelicans and coils
the service was good. They shipped right away on 1/18/2020 it is now 2/18/2021. Have not received shipment yet. I not order from them again.
They shipped 1/ 19 it is now 3/3 still have not received my order. They contacted me on 2/19 after I complained. Said it would be here the next week. Been almost 2 weeks since then. But only took one day to take the money out of my bank. I guess that is money I have lost. Ifi were I do not recommend this company.
You've stated twice that they did indeed ship your order. That would put the problem in the hands of the shipping company, not the company you purchased from. It sounds like you never contacted the company for a resolution, only came here to complain. They have no way of knowing you didn't receive your order unless you stay in contact with them. Make sure your complaining about the right people causing the problem.
Mel, if you want to get technical, in almost all transactions, the seller is responsible for the item until it reaches the customer. So the seller whether it be a company or something like ebay should be tracking the item and making sure that the shipping carrier delivers the package, and when if the package is lost, it is the sellers responsibility to contact the carrier, claim the insurance if they purchased it with the shipping and send the seller a new product immediately. So the short of it, it is highly likely it is still AliVapes responsibility. Please don't come online and spread false information.
Kangertech mini c kit
Due to the fact kangertech dont make much anymore and I love the simplicity of the 50 watt mod and the junk top fill tank I usually just throw away anyway I'm glad this dude still has this product available. I'll be ordering then all soon of he still has a few in stock
VOOPOO UFORCE Replacement Glass Tube 3pcs - 3.5ml
I ordered these on September 3, payment was posted to my account on the 5th, Alivape created a shipping label on the 12th of September. It is now the 25th of September and I still haven't received my product. I have contacted them 3 times regarding this matter and all I get is "We have contacted the vendor".
all works well
I don't find it negative after I get my 3 orders in time. They packed my vapes and ejuice well.
How long does it take to ship
About Alivape
Vaping is evolving more quickly than ever, due to it being marketed as a less harmful cigarette alternative. More people are choosing electronic cigarettes over traditional cigarettes, and you might be looking to do the same; that's if you're yet to make the switch. Getting quality vape products can be a big issue sometimes as there are a variety of products in the market. Alivape is an online retailer that claims to offer quality vape products from the best of vape brands. Read through independent reviews of Alivape to know more about the brand and its products.
About Alivape
Alivape is an online vape shop domiciled in the United States with warehouses in the U.S. and China. They claim to offer the best of popular vape devices and e-liquids, serving customers with authentic vape products from popular brands.
Products and services of Alivape
Customers can shop for vape products from brands like SMOK, Greek Vape, VOOPOO, FreeMax, Suorin, Eleaf, Joyetech, Vaporesso, Hotcig, IPHA, Squid industries, WISMEC, Aspire, IJOY, Artery, VGOD, SONY, SAMSUNG, LG, Vapsoon, Vision, Desire, OBS, VapeOnly, Innokin, Wotofo, and many other famous brands. Their starter kits include the Mod kits, pen-style kits, temperature control kits, squonk kits, pod mod system, pod system kits, and disposable vape devices. Some of the accessories offered by Alivape include Replacement coils and tubes, replacement pods, cases and sleeves, drip tips and mouthpieces, battery, charger, DIY tools, and more.
Complains, compliments and tips for Alivape
If you have ordered and used any product from Alivape before, we'd like you to spare some time to give a sincere review of the brand and their products as it could help others to decide whether or not to deal with them.
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Last update: April 2026
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Review with most votes
VOOPOO UFORCE Replacement Glas
I ordered these on September 3, payment was posted to my account on the 5th, Alivape created a shipping label on the 12th of September. It is now the 25th of September and I st... Read onBy: Bryan Williams