Alivape Reviews
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Unresponsive customer service, missing tracking number
I'm really bummed out about my recent experience with this company. So I placed an order and got a tracking number, only to find out it was totally useless because it wasn't updated in the system. I've tried hitting up customer service a bunch of times through email, but I've gotten zero response about my missing order.
Coils ordered on Jan 6th
I ordered some coils on January 6th, and I still haven't gotten them yet. I've tried hitting up customer service online a bunch of times through email, but I haven't heard anything back about when my order is gonna ship. I'm all out of coils now and starting to stress about not having any left.
oxva Vape Coils
I have had 3 orders with them, the first 2 email was awful but did recieve the items surprisingly fast. The last order I emailed them close to 20 times with no reply so went and opened a complaint with paypal and they refunded me and closed the case in less then 5 minutes. So yeahh some things up?
Several items
I made an order nearly a month ago and when I finally got a tracking number it pulled up nothing. On the website it showed the tracking number but that my order was processing and not shipped. I contacted alivape and it took several tries to get a reaponse. They claimed it was being help at the post office due to covid and pact act. Then I check the number again after a few more days. The shipping label wasn’t even created until today. Expect a long ship time if they ever ship it. Plus they will lie and says it’s been shipped when it hasn’t.
Coils
This is pissing me off I’ve ordered standard shipping paid almost $15 USD extra (10 days) wait and it’s been over 10 business days never ordering here again , worst delivery service ever . Hurry up either send my refund or fly my purchase out to me !!!!!!!
Aegis hero coil pack
The slowest company on earth for delivery. I can drive to it’s location and pick up my order before it’s even made it’s way to the post office. It’s been waiting for drop off at usps for 3 weeks now. Does your store walk every package to the post office??? I’d rather walk to the closest vape shop than order from here again
VOOPOO UFORCE Replacement Glass Tube 3pcs - 3.5ml
I ordered these on September 3, payment was posted to my account on the 5th, Alivape created a shipping label on the 12th of September. It is now the 25th of September and I still haven't received my product. I have contacted them 3 times regarding this matter and all I get is "We have contacted the vendor".
Review with most votes
all works well
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