ProBikeKit22 reviews
This rating is based on 22 genuine user reviews submitted directly through US-Reviews.
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I was really excited about all the awesome bike stuff I got! The website was so user-friendly and made it easy to find everything I needed. The only thing that kind of bothered me was that they advertised free shipping, but I couldn't locate that option on the site.
Two tires ordered, only received one (out of stock)
I've been a loyal customer for a while now and I've always been happy with my purchases. But this last time, I got kind of bummed out because I only got sent one tire without any heads up. It would've been cool to have been given the choice to either go through with the purchase, cancel it, or add another tire.
Two bike cases
I recently ordered two bike cases from ProBikeKit, and man, it was a mess. Got a message saying they were shipped, but turns out they never even left. Called customer service, and after some back and forth, they agreed to refund me. It took forever, though, even had to get my credit card company involved before finally seeing that money back in my account. I appreciate the refund, but I really just wanted those bike cases I ordered, ya know?
Cycling gear
My time shopping on ProBikeKit was totally smooth and simple. The website was super easy to get around, and I found the cycling gear I needed in no time. The real challenge was with the delivery, since I'm in the USA. Thankfully, my order arrived quickly and in great shape, which really surprised me considering how far it had to travel. I did have a slight problem with a previous order, but the customer service team took care of it right away and professionally, fixing everything to my liking. Overall, I'm really happy with my experience shopping at ProBikeKit and would definitely shop with them again in the future.
Performance bike gear
I just bought some really great bike gear from an online store, and I have to say, I was super impressed with all the choices they had. Ordering was a breeze - I found what I needed and checked out in no time. I placed my order on a weekend and to my surprise, my package arrived by Wednesday. Everything was packaged well and nothing was damaged. I'm really happy with how everything turned out and I'll definitely be back for more biking stuff in the future.
International order
I recently ordered some stuff from ProBikeKit internationally and I gotta say, it was an awesome experience. The whole process was super easy and simple, which made it easy for me to find what I needed on their website. I was amazed at how quickly my order was shipped from the UK and delivered to Israel. In just 3 working days, my order passed through Israeli Customs, showing how efficient the ProBikeKit team is. And the fact that international shipping is basically free is a big bonus for people like me who don't live in the UK. The customer service team responded lightning-fast and kept me updated on my order's progress. Even though I haven't tried the item yet, I know that I may have to pay local taxes like VAT, but that's not ProBikeKit's fault. Overall, my shopping experience with ProBikeKit was fantastic and I'll definitely be buying from them again in the future. Keep up the great work!
Bike accessories
I was pretty disappointed by the poor communication and customer service. I just wanted to know if a certain item was part of what I bought, but it was like pulling teeth to get a straight answer. I tried reaching out on social media for help, but got no response. All this radio silence really got me feeling annoyed and unsure about my order.
Cycling accessories
I had a pretty rough time with this company recently. Their policies were a pain to figure out, the customer service wasn't very helpful, and trying to get in touch with them was a nightmare. I had major issues trying to return something, and it's been a real headache. Even though they have good deals, I'm not too keen on using them again because of all the problems I had with this order.
Cycling clothing sizing charts
I recently bought some cycling clothes from this website and I was really annoyed to see that the sizing charts were way off. I tried to measure myself accurately, but when I got the items, they were either too tight or too loose. It's frustrating because having the right size is super important for being comfortable and performing well while cycling.
Overseas bike parts purchase
The prices and super quick delivery times are what really make this store stand out. I was really impressed with how fast my order got to me, especially since it was coming from another country. The only thing that bugged me was that a lot of the stuff I wanted was often out of stock, and I never knew when they'd have it back.
My order got damaged, but Pro Bike Kit sent a replacement!
My package from Pro Bike Kit just came in, and I was super stoked to open it up. But when I finally did, I was bummed to see that my item was all messed up and damaged! However, I decided to reach out to them to see if they could help. I ended up chatting with this awesome person named Kumi, and they were so nice and helpful. They reassured me not to worry and that they would send me a new item right away. I felt relieved and happy that they were on top of fixing the problem. Kumi kept me in the loop on everything, and now I have my replacement coming. Even though my first item was a dud, I'm grateful that Pro Bike Kit handled it so smoothly, and I would definitely shop with them again. Thanks a bunch, Kumi!
Campagnolo products
I really love cycling and I'm a big fan of Campagnolo stuff. So I was bummed out when I saw that ProBikeKit doesn't have any Campagnolo items in stock. I've always bought my Campagnolo gear from them before, so it was kind of a letdown not to see any this time around. Plus, that $14.95 shipping fee seemed pretty steep, which made me think twice about placing an order with them.
Continental tires at a steal
Who doesn't love a good deal, right? I was so excited to come across my favorite Continental tires at an awesome price on ProBikeKit. I do a lot of riding in all kinds of weather out here in Colorado, and these tires have always come through for me. ProBikeKit is definitely my go-to for all things cycling now.
Bike accessories
I recently purchased some bike accessories from this website and I have to say, the whole ordering experience was really easy and simple. The website was user-friendly and I didn't have any trouble finding the items I was looking for. The prices were also competitive, which is a definite bonus. I'm excited to get my order and try out the products to see if they meet my expectations in terms of quality and value.
Cycling gear
I've bought a bunch of stuff from this online store and I've been super happy with everything. They always ship it out quick and the things are just what I wanted in terms of quality and how they fit. The prices are really good too - even with the shipping costs included, it's cheaper than the bike shop down the street. One thing to keep in mind though is to check the size chart and measure yourself well before you buy. I've noticed the sizes are a bit different than what I'm used to in Canada. Just a heads up!
Kick-butt bike stuff
I recently got some really cool bike gear from this store and it was amazing! The products were top-notch quality and the prices were great. I found exactly what I was looking for and it was even cheaper than I expected. I'm excited to go back and get more awesome stuff for my bike!
Shorts
I just picked up these shorts from the coolest store, and man, shopping on their website was a breeze! The checkout process was crazy fast - bam, bam, done! The only thing that bothered me was there weren't enough pics of the shorts. I was hoping to check out the lining, but no dice. Oh well, at least I got a confirmation email right away, so that's a win!
First time using Campagnola product
I've never had a bad experience with this company. Their prices are always competitive. It can be tough to hit that 3-hour window, but it's worth it. I wish they had more Shimano or Sram options at their prices.
Cycling gear
I'm always hunting for good deals on quality cycling gear, so when I found out about ProBikeKit, I was pretty excited. They've got a huge selection of products, which made it super easy for me to find just what I was looking for. The only downside was that the filtering and sorting options could use some improvement. I ended up spending a lot of time scrolling through pages instead of using those functions.
Garmin Edge 1040
I have been working with Probikekit for over 2 months trying to get my refund. I shipped the return back to them and have the proof of delivery for weeks and they keep pawning it off to a new department that never responds. Worst experience I have ever had and still trying to get my $600 back. Buy from somewhere that actually accepts returns!
About ProBikeKit
ProBikeKit is an online retailer specializing in road cycling equipment, clothing, and accessories. Established in the mid-1990s in the United Kingdom, it caters to the needs of both amateur and professional cyclists, offering a wide range of products from leading brands in the cycling world. The company has grown significantly since its inception, expanding its customer base internationally by providing high-quality cycling gear, competitive pricing, and dedicated customer service. ProBikeKit aims to support the cycling community with products that enhance performance and comfort, underpinned by a passion for the sport.
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Contact Information
Meridian House, Gadbrook Park, Gadbrook Way
Northwich CW9 7RA
United Kingdom
Categories ProBikeKit
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Letzte aktualisierung: November 2024
Review with most votes
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