Ribble Cycles47 reviews

96% Would buy here again

This score is based on 47 genuine reviews submitted via US-Reviews since 2019.


Featured Reviews

Most relevant positive review

  2026-04-12
Half an hour that made up my m

lively, comfy, and stable on rough bits. The sales rep talked options without pressure, which I appreciated. After buying, delivery was slick — packaged well, dropped on the pro... Read onBy: Ivah Denesik

Most relevant negative review

  2023-12-07
Bike purchase

My experience with the customer service at Ribble Cycles was really disappointing. I had trouble getting a quick response, and when I finally heard back, it took days. When I we... Read onBy: Gottlieb

Review with most votes

  2019-05-07
Best budget-oriented bicycles

Ribble cycles is great alternative for great purchases if you are considering to get some great offers. Their is a sense of affordability and easyness with buying ribble cycle... Read onBy: Jaunty Sky



Reviews (47)

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    Half an hour that made up my mind

    lively, comfy, and stable on rough bits. The sales rep talked options without pressure, which I appreciated. After buying, delivery was slick — packaged well, dropped on the promised day, and only a few minutes of minor assembly. Customer service stayed helpful even after delivery when I had a small question about fit. Overall pretty happy, felt like a solid, professional experience and it actually made my morning commute more enjoyable.


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    Lunch-break bike swap

    I actually ordered this Ribble Allroad SLR through my company's cycle-to-work setup and it was surprisingly painless - did it online during lunch, clicked a few things, and done. They quoted 10-14 days but it arrived in two (yes, two), which totally threw me off in a good way. Unboxing and putting it together was doable even for my mildly DIY self, and they included decent tools (torque wrench, pedal wrench) so I didn't have to dig through the garage. Rode it a couple times — saving it as my summer bike — and it feels smooth, nimble, and way lighter than my old aluminum road bike; properly well built, not flimsy. Looking forward to piling on miles when the weather sticks around.


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    Found on Insta

    Saw on Insta, tipped friend—fast delivery, helpful-ish, imperfect


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    Quick start

    Tried it today, smooth


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    Finally, delivery that cared

    Moved, sore back—delivery and staff helpful.


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    New tires, speedy delivery

    Came fast, support helped — used for commuting


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    Small pleasant surprise

    Started last week. Delivery was fast; price felt fair.


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    Follow-up stood out

    Landing on the confirmation page, I opened the follow-up email that same afternoon—clear details, reassuring; glad it worked.


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    Nice find, helpful crew

    Spotted the showroom online, dragged a buddy in—staff helped, I relaxed, pretty happy.


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    Buddy's photo convinced me

    Saw it on a buddy's photo, I hesitated about build quality; bought it, doubts gone — solid bike, early delivery.


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    Packed better than I feared

    Started worried when shipping took a week, but unpacking calmed me — bike wrapped like crazy, frame swap done quick, impressed now.


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    Actually helpful staff

    Definitely recommend, I was doubtful at first but the rep knew their stuff, asked where I'd ride, suggested sensible extras and steered me right; really nicer experience than other shops, honestly.


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    Still no ride after two weeks

    I still don’t have the bike — it showed up damaged. I first saw it on their website and even told a coworker to look. Support replied fast, but two weeks later no working bike yet.


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    Mostly good, with a snag

    I liked the staff — friendly and knew their stuff, but delivery was a bit slow and the tracking info vague. Ordering site was easy though. Mark was helpful, so shoutout to him. I'd buy again but expect delays


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    Practical swap

    My e-bike's PAS died, needed a fix for commuting. They swapped it fast; communication was straightforward — actually, the assist feels smoother now than before.


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    Easy buy, solid first rides

    Really happy with the bike and the process, solid build and clear guidance. I ordered and financed online two weeks ago; first ride impressed me. Delivery was on time, support helpful, small setup tweak.


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    Gravel swap — helpful team, minor delay

    Switching from my tidy road bike to a gravel rig had me stressing about stem and bar fit. Victoria at Ribble talked me through sizes over a couple messages and that helped a lot. Bike is solid for my commute and weekend dirt loops. Delivery took a touch longer than promised, but overall good.


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    That moment at the door

    Right when the courier rang and handed me the bike, I knew it was sorted. A friend had tipped me to Ribble's chat, then Vicki handled the whole repaint — she remembered my picky asks and just did it. I was relieved, a bit impressed, and happy.


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    Quietly impressed

    I almost talked myself out of buying this Ribble—too many blogs, too many specs—then I caved. It arrived neatly packed from overseas, bike basically perfect, just a tiny scuff on the frame I barely care about. Packing clearly does its job. Wish the assembly guide was a bit clearer, but overall happy I pulled the trigger.


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    Garage tinker turned win

    the frame feels solid and the shifting is crisp once I tweaked the derailleur. I got stuck on one small part — my fault — so I messaged customer support; they replied fast and clear and fixed it. Now it's a real joy to ride.




About Ribble Cycles

Ribble Cycles is a British bicycle manufacturer that specializes in designing, assembling, and selling bicycles and related accessories. Founded in 1897 in Preston, Lancashire, the company has a long history of producing a wide range of bikes, including road, track, cyclocross, gravel, and electric bicycles. Ribble Cycles is known for offering customizable options through its online platform, allowing customers to tailor specifications to their preferences. Over the years, Ribble Cycles has built a reputation for quality and innovation in the cycling industry, maintaining a balance between tradition and the latest technological advancements in bicycle design and manufacturing.


Details

Contact Information

363 Leach Place

PR5 8AS PRESTON

United Kingdom

☎ 01772 963400

🌐 www.ribblecycles.co.uk



Categories Ribble Cycles

Online Shop | Sport & Outdoor


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Last update: April 2026


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