All reviews of kylee
Review about: Rocky Mountain Oils
Essential Oils
I tried out some oils from Rocky Mountain Oils, thinking it might be a nice change from my usual brand, but it's turned into a mess. These oils made my skin break out, and the customer service has been terrible. I decided to return both orders because I couldn't deal with products causing skin issues. The website says they have an easy refund policy, but that's not true. I've been talking to customer service a bunch of times, and I still haven't gotten my money back. The last email I got said I'd only get part of my money back and that I was being charged for a product I sent back unopened. It's annoying to have to fight for something that should be simple. Don't shop here if you care about your time and money.
Review about: Taylor Made
Custom golf clubs ordered in May 2021
I ordered some custom golf clubs back in May 2021, but man, did I run into some trouble. They didn't show up until December, and when they did, they weren't even made to the right size and specs. So, I sent them back and was told I wouldn't get the correct ones till March 2022. I was so fed up that I just decided to cancel my order. Overall, it was a super frustrating and disappointing experience.
Review about: Joel Grimes Photography
Password recovery assistance
I ran into some issues with my password after buying something online. I contacted customer support for help and they sent me a link to reset my password right away. The customer service was top-notch - they not only fixed my problem quickly but also asked for ways to make their service better. I really appreciate their dedication to helping customers and making sure we have a good experience. Thanks a lot for your help getting me back on track with my purchase!
Review about: Jo Malone
Fragrance purchase
I recently bought a fragrance from this company and man, I gotta say, their customer service was seriously lacking. The delivery got all messed up by the courier they hired and my package never even made it to me. When I tried to talk to them about it, all I got was a basic apology and a half-hearted offer for a refund. It was pretty annoying to feel like they didn't even care about my feelings on the matter. This whole situation has definitely got me thinking twice about buying from them again.
Review about: Shoptiques
Cute clothes
I really love all the cute clothes they have at this place! The team there is super nice and helpful, and they truly care about helping small boutiques succeed. I would absolutely recommend them to anyone in search of trendy clothes.
Review about: Nordic Nest
Cool stuff
So, I stumbled upon this super cool store with all these awesome things that I absolutely needed. I mean, who wouldn't want to have all that cool stuff, right? But then I realized that if you're in the UK and you want to return something, you have to foot the bill for shipping it all the way to Sweden. And let me tell you, that shipping cost is no joke! Like, why bother buying in the first place if you have to pay almost as much just to send it back? It's not cool, man.
Review about: MIRA Safety
Gas mask purchase
I just bought a gas mask from this company and I gotta say, I am super impressed. The product is top-notch and the customer service from Heidi was amazing. She was so friendly and helpful, making sure all my needs were taken care of. The whole team works hard and it really shows. Their products are high quality and really do make a difference. I'm so glad I found this company and I'll definitely keep coming back as a customer.
Review about: Virgin Media
New internet service
You know, I signed up for this new internet service and it's been a complete disaster. They keep messing up my bill and won't switch me to a month-to-month plan like I requested. The customer service is just awful, nobody ever picks up the phone and all they do is send me to dead-end numbers and websites. I even tried reaching out to the CEO via email but got zero response. It's like they couldn't care less about us customers. Can someone from customer service in the UK please give me a call and help me sort out this chaos before I decide to cancel this service once and for all?
Review about: Solgaard
Correcting shipping address
It was 22am on a Monday morning when I got confirmation that the shipping address had been fixed. I felt so relieved and thankful for their fast and helpful customer service.
Review about: Burberry
Jacket purchase
I bought a jacket from your store not too long ago and man, was I let down by the quality. I mean, your brand has a good rep and all, but the logo patch on the chest started falling apart soon after I started wearing it. Come on now, the letters were peeling off like crazy - that's just not cool for a high-end item. I was really hoping for better quality from you guys.