Joel Grimes Photography - Overall Rating based on 21 reviews
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Customer Service & Technical Support
I wanted to share my recent experience with technical support because I was really impressed with the service I received. I had some issues and Chris from technical support was amazing at helping me out. The customer service at this photography studio is truly top-notch. I appreciate their professionalism and how dedicated they are to fixing customer problems quickly.
Course library issue
I had a problem where one of my courses wasn't showing up in my library. I emailed the support team and they helped me out right away, fixing the issue quickly. I really appreciated their fast response and the solution they provided. I'm impressed with the great customer service from Joel Grimes Photography.
Pictures and classes
I think the website is really cool and user-friendly. I enjoy browsing through all the amazing pictures and classes. It feels like a fun adventure exploring all of Mr. Grimes' creations. His style is incredibly unique and impressive, unlike anything I've seen before. Being on the website makes me feel like I'm in a completely different world. It's definitely an exciting experience!
Special Offer
I recently got this product from a company that was having a special deal. But I messed up and got charged the full price instead of the discount. I was annoyed, but I emailed their support team for help. They actually got back to me quickly and gave me a refund for the extra amount. I'm thankful for their fast and helpful response. In the end, I'm happy with how they handled everything and their customer service.
Emailed support for multiple accounts
I had to merge a few accounts, but I wasn't sure how to do it. I sent an email to customer support after their usual hours, and not long after, it was all taken care of! Who offers tech help after hours and gets the problem sorted out in such a short time? Joel Grimes does!
Password recovery assistance
I ran into some issues with my password after buying something online. I contacted customer support for help and they sent me a link to reset my password right away. The customer service was top-notch - they not only fixed my problem quickly but also asked for ways to make their service better. I really appreciate their dedication to helping customers and making sure we have a good experience. Thanks a lot for your help getting me back on track with my purchase!
Technical support assistance
I ran into some problems trying to use a specific feature on the website, so I had to contact customer service for help. I was happy to get a quick response that same day, and Chris from customer service really went the extra mile to help me figure out and fix the issue. He was not only quick but also super polite, which made the whole process easy and stress-free. I'm grateful for the amazing customer service from Joel Grimes Photography.
Mastering Photography with Joel Grimes products
Whether you're just starting out or a seasoned pro in photography, Joel Grimes has exactly what you need to take your skills to the next level. His products and teaching methods are truly revolutionary in the photography industry. He doesn't just tell you how to snap a photo, he walks you through every single step from the initial shoot to the final touches in editing. His masterclasses, tools, and resources are a goldmine for anyone looking to seriously improve their craft. If you're looking to step up your photography game, Joel Grimes is the way to go.
Product quality and customer service
I am so happy with the products I bought from this studio. The attention to detail and professionalism in each piece is outstanding. The customer service team was also very helpful and timely. Working with a team I could trust and learn from made my experience enjoyable and fulfilling.
Quick resolution of account issue
I had a bit of a problem with my order because I realized I had two log-in accounts and couldn't remember which one I used for my latest purchase. I got in touch with the customer service team at Joel Grimes Photography, and they were able to figure out the right account for me pretty fast. They were really helpful and fixed the issue quickly, which I thought was great. I was really impressed with how quickly they responded and how they were able to solve the problem so quickly.
Online photography courses
Joel Grimes is just incredible! He's not one of those dull teachers who just go on and on. He really engages with you, not just lectures. He's a unique guy. I really enjoy his courses, especially "The Sailor." It feels like you're actually on set with him, super cool!
Courses purchase for niece
My experience with Joel Grimes Photography has been amazing. A few months back, I decided to get some photography courses for my niece, who's starting a professional photography career. When they went on sale, I went for it and got the courses. Following the instructions to transfer them, I needed help from customer support to make sure everything went smoothly.
I chatted with Chris from the customer support team, and he not only gave great assistance but also made the transfer process super easy. In a world where good customer service isn't always guaranteed, I was genuinely happy with the service from Joel Grimes Photography. They truly care about customer satisfaction and go the extra mile for a positive experience. I believe my niece will gain a lot from the course materials, and I appreciate the team's support.One-light photography tutorial
I just bought the one-light photography tutorial from Joel Grimes Photography and I gotta say, it was definitely worth it. I'm just starting out as a photographer, so I wanted to ease into things with a basic setup before getting into more advanced lighting techniques. The tutorials were really interesting and easy to follow, presented in a way that was clear and to the point. Even though I didn't have a person to practice on, I used my cat (who surprisingly wasn't very patient about it). Joel Grimes himself seems really friendly and knowledgeable, which made the learning experience fun. I definitely recommend investing in educational resources like this tutorial instead of always buying new gear.
Online photography course
I just finished an online photography course and man, let me tell you, it was super inspiring! The instructor seriously knew their stuff when it came to photography and they explained everything in a way that made total sense. Now I'm feeling all pumped up to keep getting better at photography. It was such a great experience, I totally think other people should check it out.
Account consolidation
I just noticed that I had two accounts with this company, and they were able to quickly combine them into one. I really appreciate how fast they responded and how efficient they were in fixing the problem.
Merge of two customer accounts
I just found out something strange - turns out I had two separate accounts with Joel Grimes Photography. I decided to contact customer service for help. Luckily, Chris was there to save the day! He suggested merging the accounts into just one, and he did it super quickly and with no problems. I really liked how he handled everything - big thanks to Chris!
Subscribed to awesome photography content
I started this photography thing a while back and man, it's so cool. The quality is top-notch and the content is fascinating. They hooked me up with some freebies like awesome brushes and this Grunge Portrait Effect preset that's killer! Had to reach out to customer service a couple times and they were always super quick to respond, like within 1 to 3 hours. I'm really excited about my subscription, it's totally worth it.
Photography package order mistake
I just wanted to share a positive experience I had recently. I made a mistake when I was ordering a photography package, but luckily the customer service team was on it and fixed everything for me. I reached out to them using the messaging feature on the website and Chris got back to me right away the following day. I was really impressed with how fast they handled the situation and I'm so thankful for their top-notch service.
Photography training program
I just started this photography training course, and let me tell you, it was amazing! The instructor was awesome and really knew their stuff. Joel didn't hold back and shared all kinds of useful tips and tricks from his own experience. It really made a difference in my skills. I'm so glad I found this program and would totally suggest it to anyone wanting to step up their photography game.
Account Management Assistance
Joel Grimes Photography has amazing customer service. So, I messed up by using two different emails for my account and got all mixed up when I tried to get my stuff. Luckily, Joel came to the rescue and offered to merge my accounts. It made finding my items a breeze and saved me a ton of time and stress. I'm really grateful for Joel's speedy and helpful support.
Review with most votes
A Life-Changing Experience wit
I am an avid photographer and have been following Joel Grimes Photography for quite some time now. I was really impressed with his work and the way he captures light in his imag... Read onBy: Kadin Gerhold