All reviews of H. Altenwerth
Review about: Ribble Cycles
Hybrid bike
I was so pumped to finally order my hybrid bike! The whole ordering thing was decent, but nothing to write home about. Checking out the showroom in Birmingham was cool, but the online process was a bit meh. Figuring out the Cycle to Work order was a headache - not sure if it was Ribble's fault or vivup's fault. And the 3-6 week delivery time is a bit of a bummer, hoping it comes sooner rather than later. I'll keep you posted on how the bike is once it finally shows up and I get to take it for a spin.
Review about: Laura Mercier
Online purchase mix-up
I had a terrible experience with an online purchase recently. I ordered some stuff from this website, but FedEx, who was delivering it, totally messed things up. Dealing with the problem was super frustrating and it took a whole week to finally get it sorted out. The only good thing about the whole ordeal was that the customer service team at the company was really helpful and they worked with me to fix the issue and get my order replaced. Even though I love their products, this whole situation has me thinking twice about ordering directly from their website in the future.