Ribble Cycles25 reviews
Featured Reviews
Reviews (25)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Bike on sale
I recently bought a bike on sale from this store and it was an awesome experience. I found a really good deal that I just couldn't resist. At first, I was a bit skeptical about the offer but I went ahead and made the purchase anyway. And I'm so glad I did! Ribble Cycles totally came through and went above and beyond my expectations. The bike showed up in just 4 days after I ordered it, which really showed me their dedication to quick service. I was super impressed with the bike's quality and the top-notch customer service provided by this company.
Gravel bike rush order
My experience with Ribble was amazing. I needed a gravel bike quickly for an upcoming Easter break, and the staff really came through to make sure my order was rushed through the build and quality checks. Even though there was a delay in delivery to the UK, Nickie from Ribble worked hard to get my bike to me on time. Their attention to detail and dedication to customer satisfaction is truly impressive. Not only was the service excellent, but the bike itself went above and beyond my expectations. My wife, who the bike was actually for, absolutely adores it. Thanks to Ribble's exceptional service and top-quality products, they've gained a loyal customer in me.
Mountain Bike with Assistance from Staff
My experience at Ribble Cycles was really good. The staff, whether it was chatting online or in person at the Cribbs Causeway store, were super helpful and knew their stuff. It was nice to be able to check out the bike in person before making up my mind. But I was bummed to find out that I couldn't test ride the bike at the Bristol store when I got there. I live a two-hour drive away in the South West, so going all the way to Clitheroe for a test ride just isn't realistic with an 11/12-hour round trip.
Ribble Gravel AL
Ordered a bike from Ribble in August of 2021, was originally told the dispatch date would be November of 2021. As of today--after at least 8 changes to the date with no communication or explanation--the dispatch date is now the end of September 2022. If I had known this was going to take over a year for my order to be fulfilled, I would never have ordered the bike in the first place.
Customer Service is always slow to respond (5+ business days/inquiry), generally vague, unwilling to discuss alternative options, and dismissive of complaints. I often get met with things like "we'll check on that and get back to you tomorrow or next week at the latest". Spoiler alert: they never make good on those promises either, unless you go leave negative feedback on their social media account--then they'll at least acknowledge you exist.
Bear in mind, this company accepts payments UP FRONT--so I've been out thousands of dollars for a year with no bike to show for it. Bottom line: approach this company with EXTREME caution, in my experience they cannot be relied upon, are misleading and untrustworthy, and generally do not care about you as a customer.Best budget-oriented bicycles to buy
Ribble cycles is great alternative for great purchases if you are considering to get some great offers.
Their is a sense of affordability and easyness with buying ribble cycles . It has been a great experience with them.
About Ribble Cycles
Ribble Cycles is a British bicycle manufacturer that specializes in designing, assembling, and selling bicycles and related accessories. Founded in 1897 in Preston, Lancashire, the company has a long history of producing a wide range of bikes, including road, track, cyclocross, gravel, and electric bicycles. Ribble Cycles is known for offering customizable options through its online platform, allowing customers to tailor specifications to their preferences. Over the years, Ribble Cycles has built a reputation for quality and innovation in the cycling industry, maintaining a balance between tradition and the latest technological advancements in bicycle design and manufacturing.
Bonus!
📊 How did Ribble Cycles shine for you?
Contact Information
363 Leach Place
PR5 8AS PRESTON
United Kingdom
Categories Ribble Cycles
Page Statistics
Seite online seit: September 28, 2023
Letzte aktualisierung: November 29, 2024
Review with most votes
Best budget-oriented bicycles
Ribble cycles is great alternative for great purchases if you are considering to get some great offers. Their is a sense of affordability and easyness with buying ribble cycle... Read onBy: Jaunty Sky