bagsmart - Overall Rating based on 25 reviews
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Travel backpack
I bought a travel backpack from this company recently, and I have to say I was really disappointed with the whole experience. Right from when I made my order, there were problems. The order number they gave me wasn't valid, and when I checked the tracking for my package, it was a Deutsche Post number, which didn't make sense since I bought it in the US. When I reached out to customer service about the mix-up with the shipping, I only got an automatic reply that assumed I wanted to return the bag, which wasn't true at all. The company's lack of clear communication and transparency left me feeling frustrated and like I'd been tricked. I recommend others to be careful before buying from this website.
Backpack purchase
I bought a backpack from your store recently and I just have to say, the quality was even better than I thought it would be. The material, zippers, and design all show a lot of thought and effort. It's a sturdy, practical, and stylish bag that's perfect for everyday use or traveling. I'm really impressed by the craftsmanship and attention to detail that went into making this product. It's everything I hoped for and I'm super happy with my purchase.
Overnight bag purchase
I just bought an overnight bag online, but I'm having a problem. I paid for it, but I didn't get any confirmation or order information. I tried reaching out to the company a few times, but they haven't answered. It's really frustrating and worrying that I might have been scammed. The lack of communication and customer service is disappointing.
Cute backpack
I just bought this adorable backpack from this store and I am so happy with how everything turned out. It looked really good on the website, but when I got it in person it was even better than I expected. The quality is top-notch and it's definitely worth the price. Plus, the delivery was quick and easy, which I wasn't expecting. I'm completely satisfied with my purchase and I'll definitely be coming back to this store in the future.
Toiletry bag perfection
I picked up three toiletry bags, but decided to return two of them. The one I kept from the store is absolutely amazing! It's got clear pockets, so you can easily see everything without having to unzip anything. You can hang it up and instantly see all your stuff at once - so convenient! It seems really durable, like it'll last forever. Plus, the customer service was top-notch when I needed my order quickly. So awesome!
Laptop backpack purchase
I just got this amazing laptop backpack from the store and I have to say, I'm really happy with the quality. The backpack is sturdy, has a great design, and all the pockets I need to keep everything in place. Plus, the customer service was fantastic. The team there was super friendly and really knew their stuff, helping me pick out the perfect backpack. I'd definitely suggest this store to anyone looking for a dependable and stylish bag.
Makeup bags received in error
I bought two makeup bags from the store recently, but they sent me the wrong ones. When I realized the mistake, I contacted customer service for help. It took about 3 weeks to get instructions on how to return the items. I sent the bags back right before the end of December, but I haven't gotten my refund yet. I've emailed them multiple times, but I haven't heard back from customer service. UPS tracking shows the store got the return, but I still haven't been reimbursed for what I paid for the bags and to send them back. Overall, I am really let down by how the company has handled this situation.
Hanging toiletry bag purchase
I just picked up a new hanging toiletry bag and I gotta say, it's way better than I expected! At first, I was a little worried because of some bad reviews I read, but this bag really came through for me. It's so handy for trips and fits perfectly in my luggage. I love how I don't have to use a bunch of packing cubes anymore because the hanging design makes it easy to store stuff, especially when there's not a lot of room in the bathroom.
Best bag with excellent customer service
My time at the store was amazing. I bought a really great bag that was exactly what I wanted. But you know what really made it special? The customer service was outstanding. The workers were so friendly and helpful, and they did everything they could to make sure I had a great shopping trip. I loved how they paid attention to every little thing and really made me feel important. Thanks for making my visit so awesome.
Fantastic bag, great customer service
I just got a bag from this store and had a really awesome experience. The bag I got was exactly what I wanted and it came in perfect condition. There was a small hiccup with the delivery, but it got sorted out quickly. Even though it wasn't the store's fault, I contacted their customer service and they were super fast and professional in fixing the issue. Big thanks to Alicia, who really went the extra mile to make sure I got my bag on time. I'm thrilled with my purchase and will definitely be shopping here again.
Duffel bag purchase
I just got a duffel bag from this store and I have to say, I am really impressed with how good it is. The bag is bigger and has more features than I thought it would, so I'm super happy with what I bought.
Kids' personalized backpacks
I just got some custom backpacks for my kids and they're really awesome! The quality is top-notch, and my kiddos are super excited about them. The personal touch on the bags makes them extra special and unique. Plus, the delivery was quick, and I'm happy they took care to personalize the shipping too.
Quick delivery
I was so happy with how fast I got my order from Bagsmart - it came way sooner than I thought it would! The service was great, too.
Birthday bag
I got a bag for my son's birthday from this shop that took so long to arrive, apparently it came from China! I thought it was a local store. When it finally got here, the quality was awful and not what we expected. I tried reaching out to return it but no one got back to me! Now I had to spend more money on a different bag. Not cool.
Ordered a backpack
I ordered this really awesome backpack from this one place, you know? And then, the very next day, they sent me an email saying they didn't have it in stock! Like, seriously??? But they were really cool about it and gave me the option to cancel my order or choose something else. I was really set on that backpack, so I went ahead and canceled. And then, boom, got my refund the next day super fast! Overall, I'm pretty pleased with their customer service, but come on, update your website with the correct info, please!
fast shipping, high quality bag
I was pleasantly surprised by how fast the shipping was from this company. I got my bag just a few days after I ordered it, and it came in perfect condition. The bag looks really nice and seems like it will hold up well. I can tell it's going to last me a while, which is exactly what I wanted. It has a sleek and modern design, and it fits all my stuff without being bulky. I'm really happy with my purchase from this company.
Big bag purchase
Oh my gosh, I just bought the most amazing bag! It's perfect, fits all my stuff, and it's seriously the lightest bag I've ever had. And the price was so good, I couldn't believe it. I highly recommend it to anyone looking for a new bag.
Delayed shipping issue
I recently bought something from Bagsmart, but ran into a problem with shipping. They told me it would ship on May 2, then pushed it back to May 8. But even then, it didn't ship when they said it would. When I asked why, they just said it was popular and that's why it was delayed. It was annoying and not cool that they couldn't keep their promises about shipping.
Backpack with USB charging port
I saw these ads on social media and they got me hooked, so I splurged on a backpack with a USB port from this company. The cool designs and all those pockets sold me, plus the charging feature for when I'm out and about. When the backpack finally arrived, I was really happy with how comfy it was thanks to all that padding. It lived up to the hype and totally worth the money.
New backpack
I got this really awesome new backpack, but it never showed up at my house. So, I called customer service and let me tell you, they were so helpful. They sent out another one right away and it arrived in just a few days. Let me tell you, this backpack is amazing and I couldn't be happier with the service I received!
Review with most votes
Amazing travelling bags
I mostly travel and i needed a bag which can consist of two or three-day items. Here i got the exact one and i did one trip by now with that bag and the results are good Its c... Read onBy: Jerry Hault