bagsmart Reviews

: 25

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72% Would buy here again

Most relevant positive review

  2024-04-22
Backpack purchase
I bought a backpack from your store recently and I just have to say, the quality was even better ...Read on
Nannie Tremblay

Most relevant negative review

  2024-05-09
Travel backpack
I bought a travel backpack from this company recently, and I have to say I was really disappointe...Read on
E. McLaughlin

Review with most votes

  2019-11-05
Amazing travelling bags
I mostly travel and i needed a bag which can consist of two or three-day items. Here i got the e...Read on
Jerry Hault

Reviews (25)

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    Would buy here again
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    New backpack

    I got this really awesome new backpack, but it never showed up at my house. So, I called customer service and let me tell you, they were so helpful. They sent out another one right away and it arrived in just a few days. Let me tell you, this backpack is amazing and I couldn't be happier with the service I received!


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    Would buy here again
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    Small bag, poor quality

    I bought this bag from that company and man, what a letdown! It's way smaller than I thought and the quality is total junk. The online description totally tricked me and now it's like it's gone! No way I'm trusting that company again. I'm telling you, be careful if you're thinking about buying from them.


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    Would buy here again
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    Returned items, questionable returns policy

    I don't like writing negative reviews, but I had a really iffy experience with them. When I tried to return an item, things just weren't smooth sailing. I sent back my stuff and even got proof of delivery, but never saw a dime of my money back. Plus, the PO Box they told me to use wasn't legit, so I couldn't even check where my return was. To top it off, they charged me in Hong Kong dollars when I bought from an Australian site. Just didn't sit right with me, you know?


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    Would buy here again
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    Bag purchase

    I bought a bag from this company not too long ago, but it looks like it got lost somewhere during shipping. The tracking info hasn't been updated in 17 days and says it's stuck waiting for customs clearance. I've tried reaching out to their customer service team a bunch of times, but haven't heard back from them. I even told them I'd take the problem up with PayPal if they didn't refund me, but they're still not responding or doing anything about it.


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    Would buy here again
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    Bag organization

    I gotta say, I am seriously impressed with how detailed and organized those bag organization products I bought are. It's like every little thing about the design was meticulously planned to make storage easy and convenient. I'm from Guatemala, and I gotta give a shoutout to the awesome communication and support I got during the whole shipping process. It totally made ordering and getting my stuff a breeze.


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    Would buy here again
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    Amazing travelling bags

    I mostly travel and i needed a bag which can consist of two or three-day items. Here i got the exact one and i did one trip by now with that bag and the results are good
    Its comfortable to carry and makes the weight divided equally so it doesn't pressure too much on my shoulder


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