Respshop8 reviews
This score is based on 8 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Quick swap, solid support
pretty smooth — I needed a better face mask for a last-minute trip after past ones irritated my skin. I called late, got a knowledgeable rep who helped place the order, it showed up fast, and swapping it within 30 days was no problem.
Worth the tip
Coffee in hand, I clicked the link a coworker sent. Their support answered fast and solved my setup right away. Delivery showed up on time too, which saved a tight deadline. I’d tried other vendors before, but this one actually cares. Glad I took the tip, they’ve earned repeat business.
CPAP refund went sideways
I needed to return a CPAP and emailed them — first they said no, then a different email said yes, so I boxed it up. Been using the machine nightly before that and it actually helped, which is annoying. It's been weeks and still no refund, lots of back-and-forth with customer service, kinda sloppy.
Weekend delivery mix-up
I liked the mask — soft, fits okay, actually better than I expected — but ordering and shipping was messy. I paid for two-day express on Thursday and it showed up Monday. Support blamed FedEx not delivering weekends; FedEx said otherwise. Annoying, been burned before, so I'm cautious. Not great.
Cheap and surprisingly quick
Halfway through the first night I noticed the device and remembered I’d ordered it from overseas — figured it’d take ages. It showed up one week after ordering, which honestly surprised me and was the best part. I saved a couple hundred dollars even after shipping and customs. Packaging looked a bit squashed and I’m still checking the warranty, but it works well so far.
Sizing guide left me skeptical — and for good reason
I wasn’t sure about ordering from them in the first place. I first spotted the mask in a forum thread a coworker shared — she said it looked promising — but the sizing chart on the site felt weird to me. It kept telling me I needed a large when I’ve never worn a large mask in my life. I rechecked the measurements, I really did, and I even measured my face a couple times. Still, the chart said large, so I ordered it because I wanted to give them the benefit of the doubt. Maybe their fit was different, right? That was my hope. Turns out the hope was premature. When the box arrived the thing literally looked big. I measured the mask against the bridge-to-chin distance like the guide suggested and yeah, on paper it matched — but in practice it was way too roomy. I fiddled with straps, seals, everything. No luck. It just wouldn’t sit right. Felt like trying to wear someone else’s glasses. So I called customer service to arrange a return and was told, quite clearly, that I could return the opened mask and would get a refund within five days of them receiving it. That was a relief. Or so I thought. A rep called me later asking whether I normally use a nasal or full-face mask and kept pressing for details I’d already explained over email. I told her I use both, that I wasn’t interested in buying more stuff from them right now, and that I needed to take another call. She kept pushing, which was annoying. Worse, after I shipped it back I didn’t get the promised refund — they gave me store credit instead, with no explanation. I emailed asking why, and their reply basically assumed I was evasive on the phone and maybe meant to order a nasal mask, which felt like they were blaming me for their sizing problem. I wrote back, calmly, pointing out I’ve used CPAP for decades and do know the difference between mask types. Still no direct answer about the refund. So my doubts before buying didn’t go away — if anything they were confirmed. I’m left feeling a bit frustrated and, yeah, let down. If you try them, double-check everything and be ready to push for a real refund if things go sideways.
CPAP mask purchase
I was pretty bummed to see that the webshop said they offer international shipping, but then when I went to check out, it turned out they don't actually do it. I made sure to put in all my details like my country and phone number, so it was annoying to get hit with the message "International Shipping Unavailable." It's frustrating when the info on the website isn't consistent and it can be a letdown for customers who are excited to buy something. The webshop should really make sure their shipping options are clearly stated to prevent any confusion or letdowns down the line.
Convenient, Personal, and High-Quality
I have been a client of Respshop for a few years now and I have to say, I am thoroughly impressed with their services. The online shopping experience with Respshop is effortless and convenient. The website is user-friendly and the product descriptions are detailed and accurate, making it easy for me to choose the right product.
Their customer service team is exceptional. Any time I have had a question or concern, they have been quick to respond and provide a solution. I appreciate the personal touch they bring to their customer service, it makes me feel valued as a client.
I have also been impressed with the quality of their products. I have purchased multiple CPAP machines and accessories from Respshop and have never been disappointed. The products arrive promptly and in excellent condition.
Overall, I highly recommend Respshop for anyone in need of CPAP equipment and accessories. Their commitment to customer satisfaction and providing high-quality products make them a top choice in the industry.
About Respshop
Most death caused by the respiratory attack is as a result of either the absence of a specialist or lack of proper machinery for the patience to use. It is due to this reason that Respshop declares that they have most of the respiratory machines and materials for their customers to help reduce the unnecessary loss of life. But can customers on a low budget afford their products? You can get the best answer to your question when you read honest customer reviews of Respshop here.
About Respshop
Founded in 2009, Respshop declares to provide an expansive selection of high-quality CPAP machines, masks, humidifiers, and more for home and clinical use. They claim to be on hand not only to help their customers find the appropriate supplies for helping them deal with sleep apnea and other conditions, but also for providing the knowledge and resources customers need to make the best possible treatment decisions for their lifestyle, budget, and personal needs. In addition to affordable prices- some of the lowest you′ll find anywhere, the firm also alleges to offer unbeatable, personalized customer service and fast shipping. The firm boasts of being proud to offer a large variety of CPAP masks and machines by medical equipment leaders that focus on quality, durability, and innovation. Customers can find machines and supplies by Philips Respironics, ResMed, Fisher & Paykel, and more. These products are designed to provide the most effective and comfortable treatment while supporting those with an active lifestyle. They also carry portable and lightweight oxygen concentrator systems and stationary oxygen systems for the home in addition to supplies such as oximeters for CPAP machines, oxygen carts, and carrying bags, at Respshop.com. The company claims that its team is staffed by experts that are experienced with sleep apnea and CPAP devices, so they′ll be able to guide you towards the appropriate equipment to suit your specific concerns. They claim to be committed to ensuring that their customers find the right mask that they provide a 30-day money-back guarantee on many CPAP masks. Additionally, they maintain that everything in their store is backed by a 100 percent price match guarantee, so that customers can count on the lowest prices. The firm also offers to ship on all orders.
Product and Services of Respshop
Respshop claims to offer different products for their customers like Machines which include Manual, Auto/APAP, BiPAP/VPAP/BiLevel, BiPAP/VPAP ST, Travel & Light, Rental, and Machine Parts. They also have Masks of types like Nasal Masks, Nasal Pillows Masks, Full Face Masks, Masks for Women, Masks for Kids, and Mask Parts. They also have CPAP Supplies like Tubing, Filters, Battery & AC Adapters, Chin Straps, Comfort & Cleaning, Travel Bags, Software & Data, and Repair Parts. They have Humidifiers and Water Chambers and Parts. The company also declared that they have Oxygen of different types like Portable O2 Concentrators, Home Use O2 Concentrators, Nasal Cannulas and Adapters, Carry Bags, Humidifier bottles, and More, O2 Concentrator Power & Battery, Oximeter and Oximetry, etc. The organization runs CPAP Services like Thermometers, CPAP Alternatives, Nebulizer & Supplies, and Cough Assist to all their customers. They also promise fast delivery services to all their customers.
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Categories Respshop
Online Shop | Electronics | Merchandise
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Last update: January 2026
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Review with most votes
Convenient, Personal, and High
I have been a client of Respshop for a few years now and I have to say, I am thoroughly impressed with their services. The online shopping experience with Respshop is effortless... Read onBy: Jamel Roberts