Storenvy - Overall Rating based on 39 reviews
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Silver Hoop Earrings
I bought a pair of silver hoop earrings from this store not long ago, but I had a bad experience. I waited for weeks without getting any shipping confirmation, which really bugged me. I tried to contact the store through their website, email, and social media, but I never heard back. It was really disappointing to be ignored and not know what was going on with my order. It's not cool for a business to treat customers like that, so I would suggest being careful if you're thinking about shopping there.
Cute stickers and pins
Oh my gosh, you guys, I just got the cutest stickers and pins for my school stuff from this store! I discovered it on Pinterest and their pictures are so cute. Ordering was a breeze and I got my stuff pretty fast. And the prices weren't bad either. I'll totally be getting more stuff from them again!
Wool Jacket
I recently purchased a wool jacket from a store on Storenvy, expecting it to be shipped from California. To my surprise, it ended up coming all the way from China. On top of that, it was the wrong color - instead of Emerald Forest green, I received a North Korean Army green jacket. The style was also a total miss - no shape or style at all. I've tried reaching out to the store three times, but they're totally ignoring me. I even filed a complaint with the Better Business Bureau. Just not cool, man.
Smartwatch purchase
I'm a customer on Storenvy and I bought a smartwatch from an online store there. Ordering was a breeze, and the watch came right on time and looked just like it did on the website. The store's service was top-notch and really professional. I was pretty happy with the whole thing and would definitely think about shopping there again down the road.
Online purchase disappointment
I want to share my recent experience with ordering from Kitchen Market. It was really not good. I placed my order over a year ago and still haven't gotten what I paid for. The company said they refunded me on 1/11/21, but it's 11/22/21 now and I still haven't seen the money back in my account. I've tried emailing them multiple times, but they haven't replied at all. I'm really upset about this whole thing and feel like I've been tricked.
Shirt purchase
I recently bought a shirt from a store that was already out of business! Can you believe it? They took my money and I had to really go through it to get a refund. And to top it off, they kept sending me ads for that exact shirt, even after I explained the situation and told them the store had closed. So annoying!
Issue with Oceanside/Kitchen Market
I'm really annoyed with the ongoing problems with Oceanside/Kitchen Market on Storenvy. It's frustrating to see that even though customers like Carol and Jake have complained multiple times, Storenvy hasn't done anything about it. The fact that there's been no response or solution to these issues is disappointing and it's definitely impacting my shopping experience on the platform.
Terrible company
This company is just the worst, let me tell ya! I've been trying to get a hold of them since 11-07-2021, but every email address I try is a total dead-end. Finally stumbled upon a customer service number and the person I talked to was honestly the best - super helpful and even cracked a few jokes. They got my issue sorted out in no time, so big thanks to them! My Order ID is ##3348ET.
Disabled store message
The folks over at Storenvy went ahead and disabled my store out of the blue, no word on why. I've tried hitting them up a bunch of times but haven't heard a peep back. It's just not cool how they're handling this, no communication and no action. They really shouldn't be able to run a marketplace like this.
Berber baskets purchase
I ordered some Berber baskets from this store not too long ago. But, guess what? After I placed my order, I got hit with some bad news - the items I wanted were actually out of stock. The seller, NOMAD, went MIA on me, ignoring my messages and calls. Seriously, that's not cool. It makes me think this seller might be up to some shady stuff. I'm definitely going to report them to the right people so no one else gets scammed like I did.
Two item purchase
I am so frustrated with this store! The customer service is terrible and they are not honest at all. I waited forever for my order and only got one item instead of two. And the excuses they gave me for the delay were just ridiculous. It's like they don't care about their customers' time or money.
Apparel
I bought some clothes from a seller on Storenvy and it was a total nightmare. I've been waiting for months and still haven't gotten my stuff. I tried reaching out to them through calls and emails, but they haven't gotten back to me about my order or a refund. It's really frustrating to deal with this lack of communication and customer service from a Storenvy seller.
Online shopping experience
I was really disappointed with my experience on that online shopping site. The checkout process was a mess - super unprofessional and just not reliable at all. I ran into a bunch of problems when I tried to buy something, like that annoying spinning wheel that made it so my order didn't go through correctly. I ended up getting two of the same thing, which was really irritating. My advice for anyone else shopping there would be to make sure to double-check your credit limit before you hit that checkout button to avoid any issues.
Earrings gift from boyfriend
I ordered some earrings from this store a little over two months ago and they still haven't arrived. My boyfriend got them for my birthday, but we haven't even gotten a shipping confirmation yet. We've tried reaching out a few times, but haven't heard anything back. It's really frustrating to wait this long for a gift that was supposed to be special.
Dress purchase
I was really disappointed with the dress I bought from this store. I spent a lot of money on it, thinking it would be like what was shown online. But when I tried to return it, they said no returns allowed. That's just not right and feels like they're taking advantage of customers. I'm upset about this and will definitely be sharing my bad experience on social media. Thanks for nothing and for making me feel like I wasted my money here.
"Don't Tread on Me Shirt"
This company is ridiculous. They promote listings, take a commission, and then have the nerve to say the item breaks their rules. What rules? Oh yeah, they can close your shop whenever they feel like it. No transparency at all. I got in trouble for a shirt with a political message. This company is full of liberal soyboys trying to silence differing opinions.
Various items from four different sellers.
I've been shopping on this platform and I gotta say, it's been a total letdown. Seems like Storenvy has some serious issues with sellers not being accountable or active. I've ordered a bunch of stuff and haven't gotten anything from them. Been going back and forth with these sellers through email, and now I'm resorting to Paypal chargebacks just to try and get my money back. It's a real pain and it's taking up so much of my time. Storenvy doesn't even have a way to cancel orders during processing, and their rating system is so hard to see through. They really need to step up and take responsibility for the sellers they allow on their platform.
Boots
I recently bought a pair of boots for my son and the shipping cost was a whopping $50, but he really wanted them so I went for it. I chose to buy from this platform because it said it was located in California, not China. Unfortunately, my son passed away on December 24th and I tried to get a refund from both the third-party company and Storenvy. Storenvy sent me to another company, kmA.specials1, which has been ignoring my request for a refund. Even though PayPal gave me the money back, kmA.specials1 lied to PayPal and said they were waiting for the item to be returned, despite giving me prepaid postage. This caused the charge to be put back on my account. I haven't been able to find an address to return the item and fix this problem. I took it up with PayPal credit, who are surprised by the lack of action. I think Storenvy should also take some responsibility for working with a company that's causing so many issues.
Data-mining scam
I had a really bad experience with that store recently. I signed up for an account, gave them all my info, and even connected my PayPal account. But when I tried to log back in, I was surprised to see a message saying my account had been "disabled." I never got an email, notification, or any kind of explanation for why they did that. It all feels pretty shady and it's got me really worried.
dress purchase
Hey everyone! I just had to tell you about this adorable dress I picked up at this store. I've been eyeing stuff on Storenvy for a bit now, and I finally bit the bullet and bought something. The dress showed up just like they said it would, and the quality is fantastic. I was a little worried at first because of some negative reviews, but I'm really happy I went for it.
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