Waterdrop - Overall Rating based on 25 reviews
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Easy filter purchase
I easily found the filter I needed and ordering online was a breeze. The instructions for installation were clear and even included details on how long the filter would last. But, it would have been helpful to have more info on replacing the water line tubing or how to flush out the line for cleaning.
Water purification solution purchase
I accidentally ordered the wrong product, but the return process was really smooth and I got my money back quickly. When I finally ordered the right product, it showed up a little late, but they gave me back the money I paid for express delivery without any problems. The product itself is top-notch, and I'm happy with what I got. All in all, this company knows what they're doing - they're pro and dependable, with great service and top-notch products. I'd totally suggest them to anyone looking for a water purification fix.
Faucet installation with remineralization filter
Installing the faucet was kind of tough because I couldn't get it completely tight, and it's still a little wobbly. But I managed to add a remineralization filter without too much trouble. The instructions were really good and made the installation easier. Now, the water tastes so good that we stopped buying bottled water after just a few weeks.
Water filtration unit with pressure pump
Installing the water filtration unit with the pressure pump was really easy. The instructions were simple, and the water tastes and flows great. The extra pressure from the pump made a noticeable improvement, especially for making ice. We are very happy with our purchase overall.
Waterdrop x12 water filter
The customer service at this company is fantastic! We were so happy with how fast they helped us out. The Waterdrop x12 water filter is seriously impressive - it makes ice cubes that are super clear and have a little bit of minerals in them because of the special process it uses. It's way better than my old three-stage tank RO water filter. We are really pleased with how well the x12 works and definitely think it's a great choice for anyone who wants top-notch water filtration.
Refurbished unit purchase
I got a refurbished unit from this company, but it didn't work well right from the start. Still, I gotta say, their customer service was top-notch. They sent me a replacement real fast, and it works like a charm. They even sent me a label to return the faulty one. Thanks to Waterdrop, I now have clean water to enjoy.
Water filtration system purchase
The water filtration system is amazing! It makes the water taste perfect. They sent the re-mineralization component in a separate box, which was a little confusing at first. But the instructions were easy to follow, so we got it installed without a problem. Once we drilled the hole in the countertop, the system was good to go in no time. The water quality is top-notch, and we're really happy with our purchase. One thing that could make it even better is if they added a way to get filtered water to the fridge for ice cubes.
GE refrigerator filter replacement
I came across the ideal replacement for my GE refrigerator filter, and it was way cheaper than buying from the manufacturer. The delivery was quick, and the packaging was really strong. I wish I could've just gotten one instead of a pack of three, but I get that it's something you use up. The website made it simple to place my order.
Water filtration system purchase
I just bought a water filtration system from this company and I gotta say, I'm really amazed by how well it works. Our city water used to taste gross, even with two Brita filters. But since we started using this company's system, the water now tastes as good as bottled water. I'm super happy with the product.
Carbon filter unit replacement
I just dealt with a problem with my carbon filter unit. It gave me a red light warning out of nowhere, no purple warning beforehand. I got in touch with customer service, and they said it was probably just a temporary blockage. The next day, the light did go purple, and I heard a single beep when I started filtering. I ended up ordering a new filter, and it got to me pretty quick, in just a couple days. All in all, I was happy with the service and how quickly the issue got sorted out.
Tea maker purchase
The tea maker I got from Waterdrop was a total game-changer for us. It came well-packaged and was super easy to set up. Ever since we got it, we've been drinking more tea than ever, hardly even touching our fridge water filter. Having hot water right at our fingertips has made things so much easier - no more waiting for water to boil on the stove for a bain-marie. It saves us time and energy. Plus, being able to quickly rinse dishes with hot water in the sink before the regular water heats up has been a huge help. This tea maker has really changed the way we do things every day, and we'll definitely get one for any future home we have.
Under the sink water filter
Setting up this water filter was super easy, and let me tell you, the water quality is way better than any other brands we've tested out. It's been about 6 months since we started using it, and we're really happy with how well it works and how great the water tastes.
CF filter replacement purchase
I recently had to get a new CF filter for my water system and wasn't sure which one to order. I reached out to customer service for help and was really happy with how helpful they were. The person I talked to was patient, knew their stuff, and walked me through figuring out the right filter for my system. Plus, they told me I could get a free filter through my account, which was a nice surprise. When I got the filter, I was impressed with how well it worked, especially with the hard water in my area. Overall, I had a great experience with the product and the awesome customer service. I'd definitely recommend their services to others.
Water filter and jug purchase
I just bought a water filter and jug from this company, and I gotta say I was really impressed. The product quality is top-notch, and the customer service was on point. It's way better than those Brita brands, and I love that the filter lasts for three months. Definitely a solid purchase all around.
Easy installation and water filter replacement
I just got this new water filtration system and it was super easy to set up. Replacing the filters down the line seems like a piece of cake too. The instructions were crystal clear which made the whole thing a walk in the park. The water that comes out tastes amazing and having all that clean water on hand for drinking and chores is a game-changer. Even my plants are loving it - they're flourishing with this filtered water!
Replacement filter order process
Ordering the replacement filters was a breeze! The website was super easy to navigate, so I had no trouble finding the right filter and checking out. The filters arrived quickly too, just a few days after I ordered them. I was really impressed with how smooth and easy the whole process was.
Easy installation, great appearance, efficient operation
This RO system is definitely the best one out there. The installation was super easy - didn't even need the instructions, that's how user-friendly it is. Swapping out my old system for this one was a breeze, and it was done in no time. The tap and RO unit look really sleek and modern, plus my kids can work it without any problems. The auto shut-off feature is amazing, no more spills or waste. I love how I can get just the right amount of water every time without any guesswork. The water comes out super fast, much quicker than my old systems. The continuous TDS display gives me peace of mind about the water quality, and not having a tank means no worries about bacterial growth or losing efficiency over time. The UV feature is an added bonus, especially since it's an LED UV so there's no wait for hot water - it's ready right away. Overall, I highly recommend this system and I'll update my review if anything changes. But for now, it's the top choice.
Country Water Source Solution
Waterdrop has been really reliable for us in our country setup, especially with our occasional water problems. Their equipment has worked like a charm, giving us clean and safe drinking water in this age of things breaking down and warranties that last forever. We've been really impressed with how well their products work, making us feel good that our water is getting filtered and purified the right way. The quality and performance of Waterdrop's equipment have gone above and beyond what we expected, so they've become the go-to company for our water filtration needs.
Device purchase
I just got this new gadget from the store and ran into a little problem with it. Luckily, the customer service team was amazing, especially Andrew. He really helped me out with the issue. The device itself works great and I'm happy with my purchase overall.
Clean water solution for young family
Our family has been really loving the clean water we've been getting for the past three months. We're super happy with how it tastes and the quality. The only bummer is we already need to switch out the carbon filter. We're glad we decided to go with professional installation instead of trying to do it ourselves.
Review with most votes
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