Wondershare35 reviews
This score is based on 35 genuine reviews submitted via US-Reviews since 2021.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Finally some relief after the billing scare
I signed up for Filmora on Jan 9 and started playing with it the same day. At first I was stressed — saw multiple charges and kept checking my card — but after a slow-ish support exchange they straightened it out, and honestly that was the exact moment I felt satisfied. The editor itself is easy to use, I was cutting a short video within ten minutes, which really calmed me down. It’s not flawless, and the price could be sharper, plus support took longer than I wanted, but once the billing got sorted I was actually pleased. Small hiccups, but overall happy I stuck with it.
Lifetime, but only for Windows
buy again or wait for some future paid upgrade. That was surprising and annoying. I expected a transfer or at least a reasonable exception. The software itself works; the problem is the licensing policy and the rigid support stance. So not broken product-wise, but the “lifetime” claim felt misleading in practice. I’m still using other tools when I can, but I’m wary of buying another license from them.
Kinda skeptical at first
I grabbed this because I had to stitch together a bunch of moving-day videos — big file sizes, my old laptop was sweating — and I’ll admit I started out suspicious. The checkout mentioned temporary codes and I thought, great, here we go again. After a small hiccup with the first code (which wouldn’t activate right away), I reached out and they sorted it fairly quickly. Once it worked the app itself felt smooth and simple, like it knew what I wanted without a lot of fuss. Rendering was faster than I expected, the presets actually helped, and it didn’t bog down my machine. Still, I’d warn friends to double-check activation steps, but overall really glad I bought it.
Rookie mistake, mixed results
the AI chat gives a "talk to human" link that doesn't work, and real help was nowhere to be found. Price is high for what you get, so I ended up paying about $140 plus tax for something I used only a few times. I've had nicer refunds from other companies, so I was annoyed, but to be fair some features did work. Funny thing, the export feature actually worked pretty well for me.
One-day trick, slow software, sigh
double-check every checkbox and don't rely on refund promises.
From skeptical to pleasantly surprised
the interface felt fresher and some workflows were quicker once I poked around. My big worry was losing access to paid extras after an update; that almost made me cancel, but customer support sorted it faster than I thought and those add-ons reappeared on my account. I still don't love the default auto-renew setup — you have to dig to turn it off — but overall the updates have made some things smoother. Little surprises popped up, like a feature I didn't know I needed that saved me time. I had doubts; they mostly melted away, though a couple small annoyances remain.
Handy little editor, with a few quirks
once my timeline gets long it can stutter and lag, which is annoying when you're in the flow. Still, that hiccup hasn’t stopped me from using it all the time; the quick exports and built-in effects are legit useful. Support took a little while to sort out a license hiccup I had once, but they did eventually fix it, so props for that. Oh, and the AI tools keep popping up — sometimes a bit pushy — but a couple of them genuinely helped speed things up, so mixed feelings there. Overall I’m pretty happy: fast for everyday edits, good value for the features, and when it works smoothly it actually makes editing fun instead of a chore.
Switching was messier than I hoped
I remember standing there with my old iPhone and the new Android, thinking "uh-oh" — I was so unsure if this would wreck my texts and playlists. I went for it anyway because I needed my messages for work and my commute playlists. In the end the app did move most stuff over, which honestly relieved me; I didn't lose everything and that saved me a bunch of time. But it wasn't pretty — messages and contacts got shuffled, album art didn’t line up with songs, and some other bits looked scrambled. I tried to get a refund later and that turned into a headache with the company pushing back. So grateful I kept important stuff, but annoyed by the cleanup and the service runaround.
Surprisingly handy for quick fixes
I was sitting at the kitchen table trying to get my old phone back to life when I decided to give this Dr. Phone MD thing a shot. It actually surprised me — the setup is quick, the interface feels kind of lightweight and not cluttered, and for basic unlocks it did what I needed most afternoons when I'm rushing out. I like that it runs in the background without chewing up my whole screen, and their familiar-looking menus made me feel at ease fast. That said, it's not flawless. Every now and then a naggy popup shows up and you have to pause to read it, and the subscription model felt... well, sticky — I had to double-check billing. Also, when I tried a trickier device it stumbled and I had to retry a couple times, so patience helps. In daily life it's become one of those tools I reach for when a quick reset or unlock is needed — handy while juggling emails and coffee. I appreciate the convenience, and the results are mostly solid. Could use clearer billing and less intrusive alerts, but overall it saves me a trip to a shop and does the job enough to keep it on my phone.
Strange mix of useful and annoying
basic editing, annotating, and simple OCR worked fine for my invoices and notes. Nothing fancy, but it did the job and saved me time, which I’m thankful for. That said, some things are clumsy — tables get messy, heavy OCR pages stumble, and text editing feels a bit awkward compared to the nicer apps out there. Customer support? I didn’t test refunds, so I can’t vouch for that, but replies felt canned when I asked a question. So my doubts didn’t vanish completely, but they softened because the software actually helped me with everyday tasks. If you need a lightweight, functional PDF tool and your expectations are modest, it might be worth it. Just be wary of the subscription wording and keep an eye on billing.
When a map app and Pokémon disagree
my purchase was in February so too old — even though I last used it in June. That felt like a technicality, or maybe a loop designed to avoid responsibility. So my doubts before buying didn’t exactly evaporate — they were confirmed. On the plus side, support wasn’t rude, and I appreciate the courtesy; that counts for something. But that doesn’t change the fact I paid for two licenses now useless to me. I’m a little bummed, a little annoyed, and honestly glad I learned to check refund windows closer next time. I’ll warn friends and post my experience; maybe someone else will avoid the same headache. If you’re considering this, weigh the risk — I wish I had.
Sketchy billing, decent editor
the software is useful, but the billing side is messy and the refund stance left me pretty unhappy. Glad I caught it in time though, and relieved the bank could stop further charges. If you just want the editor and are super careful with card details (or use a burner card), it might be worth it. But don’t expect smooth billing or an easy refund.
Deceptive sales tactics
This company really goes all out trying to come up with sneaky sales tactics to fool customers into buying stuff they don't need and taking their money. I was in a situation where I totally felt like I got caught in a trap while trying to make a purchase.
YouTube channel recording software
I bought this software for my YouTube channel because my old one had limits on how long I could use it. But, it kept freezing every time I tried to use it after the free trial. It even messed up my computer and I had to pay to get it fixed. The customer service folks were nice and sent me a new version, which was fine until the latest update. Then, it started freezing again and didn't work well with my editing software. I spent hours trying to fix it, but in the end, I just gave up and got rid of it. Don't waste your time on this software!
Video editing software
My experience with that video editing software has been a total nightmare. It keeps freezing up on me, and the customer support team hasn't been much help at all. They keep saying they'll fix it, but nothing gets better. I even tried downloading an update, but that didn't do anything. I haven't been able to use the software at all with all these problems going on. And getting a refund has been just as frustrating. I definitely suggest steering clear of this product and company.
Video editing software purchase
When I first tried out the software, I thought it was great because it was easy to use and had templates already set up, which was perfect for beginners. But then things went downhill fast. The whole thing with the licenses was a mess because it wasn't clear, and I ended up not being able to switch from MacOS to Windows without a major headache. Plus, the software kept crashing all the time, which made it super hard to actually finish anything. On top of that, I felt like it was way too expensive for what it could actually do, especially since the ads were kind of misleading about what effects were actually available.
Software purchase for lifetime upgrades, effects, and plugins
I recently bought this software that said it would come with lifetime upgrades, effects, and plugins. However, I've been pretty let down by it. When I set it up, I noticed that all the effects and plugins I already had were gone, and I was told I needed to sign up for a new service to get them back. It felt like a sneaky trick, since I had already paid for that stuff. Plus, the software wiped out my old version without even giving me a heads up or asking for permission, which means I lost a bunch of content I paid for. All in all, my time with this software and the company behind it has been really frustrating and has left me feeling ripped off.
Video editing software purchase
I just bought some video editing software and I've been having a blast using it! The old version I had was kind of out of date, but the Customer Service team was awesome and helped me upgrade to the new version super fast. I'm grateful for their quick help and I can't wait to dive into all the cool new features and tutorials they offer.
License transfer issue
I recently ran into a really annoying situation with this software I was using. I was trying to switch from using it on a PC to using it on a Mac. See, I had been using it to edit my GoPro hero 10 videos on my PC, but when I got it all set up on my Mac, I found out I had to buy a whole new license. I really like this program and I know how to use it well, so I didn't want to bother trying to find and learn a different editing program. It just felt like they were trying to make more money by taking advantage of loyal customers like me. I wasn't asking for a free ride or anything, just the option to move my current license from one kind of computer to another. And the fact that it's literally just a download makes this whole restriction even more irritating.
Quick response time
I was so happy with how fast they got back to me when I asked for help! I thought I'd have to wait forever, but they were on it super quick. Their fast response helped me take care of the problem right away.
About Wondershare
Yes. Wondershare Technology is a multinational software company headquartered in Shenzhen, China, specializing in the development of multimedia, utility, and creativity software. Notably recognized for its product line that includes software solutions for video editing, photo editing, PDF editing, and data recovery, among others. The company was founded in 2003 by Tobee Wu and has since expanded its reach globally, serving millions of users worldwide. Wondershare is best known for its flagship products such as Filmora (a video editing software), PDFelement (a PDF editing tool), and Recoverit (a data recovery software). Over the years, Wondershare has established a reputation for providing easy-to-use software solutions that cater to both beginners and professionals across various industries.
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Last update: October 2025
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You are good but it can be better Fee factors are plus points like trimming and transition Of course interface is great What is to be added VR Tools and multiple features This... Read onBy: Patric