Lenstore85 reviews
This score is based on 85 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Label mix-up cost me
Honestly, I like the lenses, but the shipping paperwork cost me extra. I wear these lenses daily for work and commuting; getting hit with customs in mainland Europe was annoying. The parcel was marked as from Malaysia even though it arrived from the UK, so I had to sort fees — a needless hassle. Please check labels next time.
Coffee, customs and clear vision
I was sipping coffee when the courier rang and I realized there'd been a mix-up — shipment labeled from Malaysia, so I got stuck paying customs in mainland Europe. Annoying. But I popped the lenses in, wore them all day for work and evening walks and felt, honestly, relieved. They’re comfy. A bit mad about the paperwork, but glad it works.
Delivery window missed, relief came only after a refund
not because delivery was handled well, but because they fixed the money side quickly so I could reorder elsewhere. Small relief, and a reminder to double-check timelines next time.
Low-key impressed
Delivery decent, pleased.
Quick solid service
Saw it at my neighbor and told my coworker, delivery showed up on time and customer service actually fixed a weird issue — pleasant surprise
Quick, no-frills find
Started last week; first impression—clean site, fast checkout
Nervous at first
Nervous at checkout, doubts gone, surprisingly sturdy product.
Skeptical, then okay
Hesitated, used it yesterday — doubts faded, first impression solid.
Quietly impressed
Good results — tried after a friend's tip; pleasantly fast.
Quiet find
Started yesterday — lenses comfy, cheaper than expected, skeptical.
Bare-bones ordering
Ordered easily, arrived fast — slightly dented, fine for morning coffee.
Finally comfy lenses
Was unsure at first after bad brands, then popped them in — felt great, relief
Nice lenses, delivery dragged
Lenses comfy, I'll reorder, but delivery took ages and customer service was kinda distant.
Morning win
Super comfy, arrived quick — been using it every morning, kinda pleasantly surprised
That moment I knew
Saw them at my eye doctor's; when lenses fit I relaxed and told my sister
Decent, with caveats
Decent overall — needed it for post-move back pain, arrived early, packaging meh.
Saved my moving day
Halfway through moving, my scratched lenses died — their fast delivery saved me, really thankful.
Casual find
Saw it on a coworker, doubted it, then nodded — satisfied.
Quick and painless
Slightly surprised, ordering was stupid simple, lenses on my doorstep next day. Wish tracking was clearer though.
Fast reminder win
Started using it a few months back; delivery was crazy fast and those reorder reminder emails helped, glad I tried it.
About Lenstore
Lenstore is one of the leading retailers of contact lenses established in 2008 by an Oxford graduate Mitesh Patel. They are saving their customer’s time and effort by selling leading brand contact lenses online. Lenstore is always putting their customer's happiness by providing an easy to use the website and hundreds of in-house opticians ready to answer their questions and free eye tests. In 2013, Lnestore was acquired by GrandVision and become the sister company to the United Kingdom’s high street optician Vision Express.
Products and services of Lenstore: They promise that every customer has an enjoyable experience and receives quality contact lenses at reasonable prices. They offer daily disposables, weekly disposables, monthly disposables, extended wear lenses, toric lenses, multifocal lenses, contact lenses, blink eye drops, renu solutions, eye care products, eye vitamins, lens cases, multi-purpose solutions, sphere, night & day and multifocal lenses. Their staff has the medical knowledge and years of experience to provide the best customer service and advice about contact lenses and eye care. Lenstore only sells high-quality contact lenses and eye care accessories, but they do their best to make sure that their prices are all affordable to provide the best value for money. They are delivering 100% customer satisfaction. If their customers are not 100% satisfied with their purchase, they will happily refund all their money. They are providing fast shipping facility with 90% of orders delivered on the same day.
Complains and feedbacks of Lenstore: For any business, feedback of the clients holds the key to success. Read the honest review of Lenstore here.
Details
Contact Information
Level 2 The Kensington Building, 1 Wrights Lane
W8 5RY London
United Kingdom
📧 customerservices@lenstore.co.uk
Categories Lenstore
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Last update: May 2026
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Today's world is very competitive.Anyone can observe ,materials are almost same ,offers and services may different. Lens store is not a unique , in fact services and cooperatio... Read onBy: Nancy