SkinCareRX

All reviews

SkinCareRX

33% Would buy here again

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Spotlight: What are our customers saying?

K
Khloe tate
I am using it for three months and i can feel my skin is getting better , they are now more healthy and hydrate instead of itchy or patchy things not too dry or oily, it's getting better Read on
J
Jenny
This ordering process and return policy is deceptive. I tried to immediately cancel after ordering and they have no way to message, email or call them. Their "messaging system" seems to h...Read on
Y
Yaqing Lin
Worse online shopping experience at SkinCareRX. I placed an order and put all my information right. It ends up the staff transfer wrong address to Fedex. When I receive a email notice from Fedex, I...Read on

All reviews (3)

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    recommended for dry skin

    I am using it for three months and i can feel my skin is getting better , they are now more healthy and hydrate instead of itchy or patchy things
    not too dry or oily, it's getting better


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    skinceuticals, PCA

    This ordering process and return policy is deceptive. I tried to immediately cancel after ordering and they have no way to message, email or call them. Their "messaging system" seems to have been lost in the mail. I got one promotional email and one email about how my order shipped but they never responded to my inquiry. You pay for returns and need to prove that something is wrong with the product by talking to someone (good luck) and taking pictures. I'll never order from them again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Worse online shopping experience

    Worse online shopping experience at SkinCareRX. I placed an order and put all my information right. It ends up the staff transfer wrong address to Fedex. When I receive a email notice from Fedex, I realized They put the wrong address. Then I checked back to see what I put for the address to make sure it’s correct. After I double check, I’m 100% sure I put the right address, it’s their staff transfer the wrong one to Fedex. When I try to contact them, they said the package is delivered while I did not have anything. They said they have to wait for the package going back and refund me, which I don’t think they gonna do anything. And they said if they did not receive anything back, they won’t do anything for me!! What a terrible customer service and company they are!!!! Horrible company and customer service, making their customer paying for their own mistakes. And has no responsibility!!! If it ends up me getting nothing back, can I sue them? Never buy from it.


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