All reviews of Zane Buckridge
Review about: SkinCareRX
Messed up order
I made a mistake by entering my billing address as the shipping address, which caused a mix-up with the delivery. Dealing with customer service was a nightmare - they claimed they never received the package even though I could see the tracking information. I ended up not receiving my order or getting a refund. Definitely not a good experience for my first and last time ordering from them. I'll be looking for better options for skincare from now on.
Review about: Cole Haan
Incorrect shipping address
I bought something recently and oops, I put in the wrong shipping address. So, I hit up customer service on chat right away. They told me they couldn't change or cancel my order for security reasons. I also tried emailing them but didn't get a response. I couldn't cancel the order on my end, and the shipping label wasn't even made until a day later. They promised me updates on the shipping but I never got any. It was pretty frustrating and disappointing overall.