All reviews of A. Leuschke

  • Review about: Lee Jeans

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Jeans in different fit styles.

    My time dealing with customer service at this place was really disappointing. I had a hard time getting advice on what size to choose for jeans with different fits. Even though I was unsure at first, I went ahead and ordered two pairs online in the same size but different fits. I was really upset when one pair in "Regular" fit was great, but the "Relaxed" fit was way too tight. When I contacted customer service about the size difference, they weren't helpful at all. They had the wrong information and didn't get what the problem was. The replacement pair they sent for the "Relaxed" fit was even tighter than the first pair. This just made me more frustrated and let down. It's clear that there's a big problem with the customer service here. They don't know their fit categories and blamed me instead of fixing the issue.


  • Review about: Rails

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    International order return

    I sent back my international order real quick with tracking and all. The package made it to where it needed to go, but I haven't heard anything back. No one has acknowledged getting the return, replied to my emails about a refund, or given me my money back. Looks like I may need to just accept that I won't see that $700 again.