All reviews of Ashley Joy Slate
Review about: Contacts Cart
The craziest shopping experience of my life. An absolute scam.
This is the craziest shopping experience I've ever had.
I ordered contacts, everything seemed fine. Then I received a charge for $123 (my initial purchase was about $80). I'd been enrolled into a subscription for contacts that weren't even my prescription, and they were on the way. I reached out to them asking why they'd been sent to me, why I'd been charged, and when I would receive a refund.
They told me to send the contacts back, and they'd send a return label. They never sent a return label. I've followed up three times. So that's $123 I'm out for a product I can't even use, didn't order, and don't need. They won't do anything about it. I'm also auto-enrolled for this prescription that isn't mine and can't have been verified with my doctor.
Then, I received the contacts that I'd actually ordered. I only received one eye's worth of contacts. I reached out to them again with photos and evidence, and they refuse to acknowledge that anything is wrong. They refuse to send me the other contacts! So that's another $86 I'm out.
THEN, there was a random charge for $56. For absolutely nothing. They did refund that charge, but only after I reached out.
So I've been charged a total of $259 dollars, and I have zero contacts I can use. And they refuse to refund a dime.