Contacts Cart Reviews : Share your review & read experiences

All reviews

Contacts Cart

47% Would buy here again

Spotlight: What are our customers saying?
Write a review

M
Michelle
My experience with ContactsCart since February of 2020 has been great! About two years ago I moved and my order got lost in transit to me from my previous address and once I let customer service kn...Read on
R
rdrtf
and that I believe I have 30 days to review before further action by collections. Contact +1...8O5...706...7466 PHONE NUMBER +1...8O5...706...7466 PHONE NUMBER She said ok about support- number +1....Read on
S
sedg
Customer service is great, explained clearly thecUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 membership to me. Price is just 4 bucks delivery and i got...Read on
6
68tr6tg
Customer -support- number +1.8.0.5.7.0.6.7.4.6.6 phone number +1.805.706.7466 Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6Read on
B
Brandi
Somehow, HUBBLE and ContactsCart got my account and my co-worker's account mixed up. I cancelled my account two years ago and I mysteriously received contacts from ContactsCart a few days ago that ...Read on

All reviews (15)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    BioTrue 30 Day/90 Day

    My experience with ContactsCart since February of 2020 has been great! About two years ago I moved and my order got lost in transit to me from my previous address and once I let customer service know they sent me a new order free of charge. They did check with my eye doctor to make sure the prescription is from a real eye doctor, I know it has to be renewed every year. Honestly, I like that I don’t have to go see the eye doctor yearly because it always cost so much and if I feel like I need a different prescription then I can go. I know some people say it’s not legal, but why force people to go yearly if not needed. I can order a box of 30 day supply for $35 or 90 day for $70 and that’s the cheapest I’ve found them, it doesn’t take long for me to receive them either only 3/4 days. I have never received out of date contacts or had any issues with mine. If I email I get a response in about 48 hours. I’m definitely a long term customer and would recommend ContactsCart.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    tghxfg

    and that I believe I have 30 days to review before further action by collections. Contact +1...8O5...706...7466 PHONE NUMBER +1...8O5...706...7466 PHONE NUMBER She said ok about support- number +1.8.0.5.7.0.6.7.4.6.6 sending but that collections reporting wo


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    sedfhge

    Customer service is great, explained clearly thecUSTOMER sRVICE pHONE NUMBER +1 805 420 3008
    cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 membership to me. Price is just 4 bucks delivery and i got it after 4 days. 5 stars to al


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    fyighkh

    Customer -support- number +1.8.0.5.7.0.6.7.4.6.6
    phone number +1.805.706.7466
    Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    HIPPA VIOLATIONS

    Somehow, HUBBLE and ContactsCart got my account and my co-worker's account mixed up. I cancelled my account two years ago and I mysteriously received contacts from ContactsCart a few days ago that I did not order. My Co-worker was waiting for her contacts so we talked about our ordeals. She called HUBBLE to check on her order, somehow they were sending it o MY address. The rep gave her all of my info, address, email, phone number and my prescription info. BLATANT IMCOMPETENCE! We still do not know how they got our accounts mixed up/tied together.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Acuvue contacts

    On 6/30/2021 I order contacts with a prescription that would expire on 7/14/2021. I made sure to unselect the auto refill subscription box. How can you refill an expired med? On 12/27/2021 $159.82 was taken from my account. I have emailed and called several times and have not been able to talk to someone. Each time I call the call is dropped while on hold or before I can explain. I have attempted to login but it say that I do not have an account.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Contacts

    If there was a way to give a negative star I would.

    Long story short I had been getting a ton of ads from instagram to try them so I did and opted to try out the 90 day supply of contacts since it would save money. Worst decision ever. Not being a vision expert I didnt realize that BC/Power have to be 100% accurate or you risk the lenses not fitting at all. They didnt have any contacts with my BC/Power so I chose the ones with the BC/Power closest to it (1 number off).

    They didnt fit which means I obviously had to open the box to discover this. When I messaged them to try to send them back they said they couldnt take them back because the box was open. Counterintuitive to say the least. One cant happen without the other. After them sending me to various same leveled customer service reps, I repeatedly was told I cant be refunded despite none of the other boxes being opened. They also were unable to replace them with contacts that fit because for some reason, despite being a Contact company, they dont have my specific BC/Power. This is absolutely fraud. You can't issue out contacts and if they have a defect or don't fit the customer properly not allow them to return them or give any other option to rectify this.

    They say they're "Dedicated to helping the world see clearly." This is a complete lie bc if you make the fatal mistake of trying on a pair of contacts that dont fit you're .... There's also no way to talk to managers bc apparently they can only be reached via their computer messaging system so you're stuck having to talk to non-empathetic csr's that could care less about your happiness and satisfaction as a customer. DO NOT BUY FROM THEM!!!

    "Our #1 priority here at ContactsCart® is your happiness. That means we stand by our service 100%, no matter what. If you have a problem, we'll do our best to solve it. Just reach out to our Customer Happiness Team and we will make it right. We're here for you." - bull


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Accuvue oasys

    Nothing good to say.... they sent the wrong prescription and are trying to make me jump thru hoops to get the right ones. I will never order from them again

    They also sent me the incorrect prescription. They passed me to 5 different representatives trying to avoid refunding my money. DO NOT USE AND LET YOUR FAMILY AND FRIENDS BEWARE


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Colored contacts/ regular too

    Never received my contacts called and called they said they sent them that was the end just lost money and they didn’t even care after I told them I never got them I hate this place in my opinion this is the worst place please don’t waste your money they are insubordinate


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Acuvue Oasys

    Five days after placing my order, the status still read "in fulfillment." I contacted customer service and requested a shipping date. I got back a response saying they had received my order and it would ship ASAP and I would have my contacts "in no time." -- Not only was this not a response to the question, but it was also clearly a lie because my order had not shipped ASAP and clearly would not be arriving "in no time." I emailed back asking for a specific shipping date. I got another non response telling me the order was in fulfillment (which I already knew from the order status page!) and that they would send tracking information as soon as it was available. After another couple of emails to try to ascertain a shipping timeframe, I asked that my order be canceled. That email got an immediate response (unlike the delayed response to all the others) stating they couldn't cancel the order because it had already been transferred to their "third-party shipper" and that they would forward me a tracking number as soon as it became available. Funny that there was no information about my order until I wanted to cancel -- and a day later I still don't have a tracking number and the order status still reads "in fulfillment."


Others also viewed

Northwest Registered Agent brand logo for reviews of Other Goods & Services

Northwest Registered Agent

1 reviews

The World of Business ReviewsWhen it comes to making informed decisions in today's world, reviews have become an invaluable tool for consumers. Whe...

LivingSocial brand logo for reviews of Other Goods & Services

LivingSocial

1 reviews

Discover LivingSocial Reviews for Unbeatable Deals and ExperiencesLooking for the best deals and experiences that America has to offer? Look no fur...

Monster brand logo for reviews of Postal Services

Monster

1 reviews

Reviews in the Job Search IndustryReviews play a crucial role in helping consumers make informed decisions about products and services. In the job ...

ShipStation brand logo for reviews of Postal Services

ShipStation

1 reviews

ShipStation Reviews: Providing Efficient Order and Shipping ManagementWhen it comes to running an e-commerce business, efficient order and shipping...