All reviews of Carl N.
Review about: Contacts Cart
Acuvue Daily
The company has a "100% Happiness Guarantee" policy. Well, I wasn't happy when they sent me contacts that were 15 months old. I told them that I wanted a replacement with newer contacts. Instead of honoring their policy and making me happy, they responded by saying that they won't replace the contacts and that I can reach out to them after if the contacts cause my eyes harm. So, essentially, the company wants me to use the contact first, risk having them damage my eyes first, and then, if they do cause harm, they will address the situation. I want to prevent damage by getting new contacts rather than address the damage once it is done. The company does not honor their policy, so be careful doing business with them.