All reviews of Cody Langworth

  • Review about: Splendid

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    Would buy here again
    Overall

    Two pairs of sweatpants for my kids

    I bought two pairs of sweatpants for my twins that were supposed to be for 7-year-olds. But when my boys tried them on, they were way too short, barely reaching below their knees. It was disappointing because my kids aren't even that tall. I contacted customer service to try to fix the problem, but they just told me to go back to the store where I bought them. The store said they would take them back, but when I got there, they changed their minds and said the pants were too old, even though I explained everything on the phone. The fact that neither the store nor the customer service would admit the mistake or help me out was really frustrating. I felt like my concerns weren't being heard and it left me pretty unhappy. I've decided not to shop at that store again because of the bad customer service and sizing issues.