All reviews of Daniela lizarazo
Review about: BrandsMart USA
Dryer washer machine
Worst service Ever!!! I return the machine because didn’t work and I still waiting for my money 20 days after return the product. The costumer service is really really bad!!!!
I purchased several items from store & had one item scheduled for delivery after the others. I requested a changew in delivery time and was told I had to change the day because they do not change the time. I decided to take the day off and called back shortly after and was told that I could not have the original schedule withou the rep even checking I was told that is their procedure. The original day of delivery I received multiple text messages that my delivery was on the way. I also got phone calls that they would be at my house in 15 mins. Went to meet delivery men at the gate to my community because delivery trucks usually have a problem getting through guest entrance as the gate closes & they get trapped between the 2 gates. Got them into the community only to find out delivery was for another person in my community. I wasted so much time today dealing with the delivery. Very aggravating. Brandsmart need to get their act together. I am a very frustrated customer