All reviews of Dereck West

  • Review about: Urban Decay

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online order drama

    I ordered some stuff online a few days back and they promised it would arrive by December 12th, but it's been sitting with the carrier and not going anywhere! I reached out to customer service and they told me it might be another 3 to 6 business days before it gets moving... what a mess. I'm super upset because these were meant to be Christmas presents for my niece and now I might not even get them on time. I'm really let down and definitely won't be shopping with them again.