All reviews of Dorothea Kilback
Review about: Zaful
Shoes wrong size, Good customer service
I made a mistake with my shoe size when I placed the order, and wouldn't you know it, they showed up too small. I tried to get a replacement pair, but they were all out, which was a major disappointment. Luckily, the customer service I got from a guy named Hossam was amazing. He promised me a full refund within 7-14 days, which was awesome. But I was taken aback when they suggested I donate the shoes instead of sending them back. All in all, I was pretty impressed.