Spotlight: What are our customers saying?
I find zaful quite complementing my daily lifestyle and surely my wardrobe. I have bought two dresses from there. Usually happens that what you see online never comes as it is you expected but th...Read on
Everything was packaged nicely in little zip bags and came in less than a week. It looked exactly like the pictures and I was scared to order a bikini because I was scared I would get the wrong siz...Read on
Never had any issues with them so I don't know where the bad reviews are coming from. Of course I haven't had to return anything because it all fit and was true to the photos. Very cheap for the qu...Read on
Nice Collection and reasonable priceRead on
Definitely cant recommend!!! Shop didnt shipped the order. After I contacted support, after 1 week of exchanging messages, they told me they are not going to give me my money back and if I want to...Read on
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Very vibrant and bold with trending fashion clothes
I find zaful quite complementing my daily lifestyle and surely my wardrobe. I have bought two dresses from there.
Usually happens that what you see online never comes as it is you expected but thank god! it didn't happen with Zaful.
The product was fantastic.
With more exploration, I find more awesome range of clothes ideal for different purposes, occassions and styles.
Truly admire their quality and variety :)
2 bikinis 2 accessories
Everything was packaged nicely in little zip bags and came in less than a week. It looked exactly like the pictures and I was scared to order a bikini because I was scared I would get the wrong size but they have a sizing chart and it fit me great!
Never had any issues with them so I don't know where the bad reviews are coming from. Of course I haven't had to return anything because it all fit and was true to the photos. Very cheap for the quality you get. Overall love this site.
Nice Collection and reasonable price
one can check on www.amazon.com for new trends
Shorts & Tshirt, Order No.: UA2102230549260186
Definitely cant recommend!!!
Shop didnt shipped the order. After I contacted support, after 1 week of exchanging messages, they told me they are not going to give me my money back and if I want to get my order, I need to pay additional 8 USD!!!
I been waiting nearly two weeks i think they gave me a fake tracking number customer service taking to long to reply back i feel scammed
Returned a jacket which was completely falsely advertised five months ago and they refuse to refund me
Lovely dresses, super affordable.
Delivered in wrong adress and didnt refund me
Has anyone sent Zaful a demand letter? I am considering taking legal action if I do not get a valid solution. I paid for 3 separate orders and all of them did not arrive in my city but was returned to Zaful without my knowledge as I could not even track the packages. I have been in contact with their after sales team but only getting "partial refund" offers or "sending the packages again with additional charges".
Please contact me via email if you've experienced the same problem and would like to work against them. We need numbers to be heard.
I ordered items for my daughter after reading the return policy showing fully refundable - just pay shipping - and now nothing fits and it takes forever or them to message back and they are telling me I can get a partial store credit which is not what it says on the website. Has anyone been successful in getting a refund from them? They need to be reported to consumer affairs.
I placed an order 4/4, I have called 4/28, 5/26, 6/9, 6/18, 7/15, 7/28... and could not get me my order, and they are not paying the refund... they are just giving me a run around. I will be sure to continue to post negative reviews online until this is resolved.
As mentioned in previous reviews, they have a really poor customer service and their delivery process is the worst. If you live in US don’t waist your time and money. I ordered some swimsuits at the beginning of April, I never got the packages and when I followed up with them they said that the packages were returned to their warehouse. I gave them a second chance and paid $10 more to resend the order. They processed that payment immediately, but three months later, I’m still waiting for the package to arrive and their customer service team keeps telling me that I need to wait with “more patience”. Please do not waist your money and time with this company, their business processes are way below US standards.
Two men's shirts
Two shirts that were very undersized for what they were labeled. No packing slip in package and now haven't been able to return them. Buyer beware.
I bought a cute Bikini, it was true to size and material was grade A not the cheap kind. Only thing is there shipping it takes FOREVER so you have to have a lot of patience.
Was disappointed that swim wears are not returnable even though their online return policy doesn't state the fact. Their solution to me is to refund 40% of the cost as store credit. And they keep the 60% profit. Will not buy from this company again.
Just. No. Zaful, try awful. I placed my order on April 7, 2020. I received my items on May 22, 2020. Everything was too small- (I am a size 10) I had ordered everything in the large size. I ordered a t-shirt, a "dress", a pant suit, a cute velvet lace up teddy, and an off shoulder blouse. Now, yes, the pricing is affordable, but the clothing is really poor quality. The dress is not sewn together and is wide open to wear you have to wear pants and a blouse underneath, otherwise people will see your undergarments. The return process is a hastle. I had to provide them with all of the sku numbers of all the items. Plus, the way they worded things in the resolution center made it seem like I wouldn't be able to get my money back. I just want to return the clothes and get a refund. Maybe I've been spoiled by Amazon. This is too much of a hastle.
I wish I had come to this website before ordering from the. I am trying to return and they only want to give me a partial credit instead of a full refund and on the website it says you can get a full refund. Have you been successful at all?