beachsissi

If you bought through PayPal they will help you!

I had the exact same experience and they even 'pretended' to ship the package again.

TOTAL SCAM.

Use PayPal for your protection.

The negative responses are accurate, and you should think twice about ever ordering from this site!

What is the normal turn around time for your company. What is also return or exchange policy?
Would love to try your products.

I am not able to get a return address!!! Wont order again from them,

Ordered 2 suits, they ran small. I asked for return info which I received, 1. Receive full refund (but would cost me 27.00 to return to China), 2. Get 3.00 per each suit, 3. Keep tne suits and purchase something else for half price. Won't be ordering again. Just lost $65.00!!

I ordered 10 XL swimsuits from this company and 1 romper, took almost a month to arrive, when they finally did nothing fit me, they all were cut too small. I asked to return them multiple times and they said that it would take too long and costly to ship back to china and would get stuck in "Customs" so i should accept their offer of 4 new items or a $30 refund ! I said that if the original items didnt fit well than unlikely that any FREE items would either want my money back refund. Again they said they would give me $45 refund on a $276 order and i said NO. This is ridiculous and a scam/fraud DO NOT PURCHASE ANYTHING FROM THIS COMPANY

I agree absolutely Awful company, just lost 88 dollars. Will never never buy from this company again. I would give them zero stars if I could!!!!

Do not purchase. Very bad customer service. They will not return the dresses and they are badly stitched.

It’s all made in China! And no return label, so you are stuck with what you order. They offer$3 back per suit plus expect YOU to pay shipping. RIP OFF.

Just wanting to know if and when I’m getting my order.

When am I receiving my shipment?

Buyer beware. Terrible return policy. Same as above; 1) mail back for more that the item cost 2) get a $3 refund or 3) order something else for 50% off. Ridiculous.

DO NOT ORDER FROM THIS SITE!!!!
I ordered 5 swim suits from this company and they were nothing like shown on the website. It took over a month to get my order and I had to buy new suits from other places because I was leaving out of the country on vacation. Return policy isn’t even worth it because who knew we were ordering from China?! Save yourself the money and headache and don’t shop BEACHSISSI

this company is a rip off. PLEASE do not order from this company. all the complaints are real.

I should have researched reviews before ordering. Returns are unacceptable. They expect you to return merchandise to China and pay for the shipping. I spent $80 on 3 suits and shipping back to China would cost over $100 with UPS. This is a scam and a rip off!!

All of the above is accurate. I feel for these customers that bought more than one suit! I'm thankful I only bought one because I'm only out $38. I wish I would've done my research. DO NOT order from this company. OR, go to Amazon prime where they offer free returns.

Everything above is 100% accurate. I ordered 4 swimsuits and two swim shorts. The sizing is off even for suits of the same style but in different colors. I urge you to make a complaint with the Attorney General's office to get this company off the internet. I will be filing s complaint. The return policy is unfair and falsely advertised. The website specifically states you will get a full refund if you choose but mentions nothing about returning internationally. It's a scam. If you want to buy similar suits go to cupshe.com. prices are slightly cheaper and you can return. I will never buy from beachsissi again. It's a scam!

Just bought 2 suits and a jumper...poorly made, poor fit. No packing return information..no return address. Getting the run around. DO NOT purchase from this site!!

Returns here are almost impossible. I had to finally threaten to stop credit card payment for the item I did keep. After much back and forth I was offered $3 to not send the item back after several attempts to send me a different item at ½ price. Do not order from this site!

This has to be a fake review. This company is horrible. Absolutely horrible.

Even though all of the above responses are more than accurate, I had to chime in. I got my products in two different shipments, fine, but one item never made it. Then, of course most pieces did not fit since their sizing runs incredibly large. Go to send back only to find out you have to send them back to an address in CHINA!! Who has ever heard of such a return policy. It does NOT tell you this on their website. I was not going to let them get away with the other options of return. $3 per item? Sorry no. $70 later in postal fees and taking a month of sitting in customs, I did finally get a refund. Still a huge loss and will never purchase from any type of online store like this again!! HORRIBLE

I had the same experience as Mel. I spent so much time with a support person called Gloria, many emails later, I learn that I can return the swimsuit (it's too large) but it will cost me $27.00 for a $39 dollar suit. I will not order from this company again and from now on I will check reviews for any company in China. Very frustrated.

Exact same experience! Ordered 3 swimsuits. Took a little more than 30 days to get them and they were not as represented in the photos. I sent a request to return within 3 days of receiving and did not get a response until I sent a follow up email and threatened to contact the better business bureau. The response was that since we were beyond the 15 days from receipt they would only consider giving me another item at half price. What a joke. Do not order from this company!!!!

I ordered XL and they sent me S I contacted the company and they said I ordered small and gave me 3 choices.
To help you fix the problem effectively, there are 3 options for you to select:

A) Exchange for New Item: we resend you a new item with 50% off price instead of return. (Most customers choose this)

B) Fast Partial Refund: You don't need to return. we can refund USD$3 for each return item. This way can save your much effort and time.

C) Return for full refund: Please mail them out within 7 days and offer the valid returning tracking number.

I just checked my credit card statement they changed me for my item and I saw another transaction for some odd cents. The amount is not the problem here the bigger issue is they are changing my card without my permission ?? I will be contacting my credit card today!

Do NOT order from this site!! Poor customer Never received item I ordered. They did nothing to help! Poor customer service!!

Do not order from this company. Terrible customer service. Tried to return the order and they would not respond to emails or calls. They waited until the 22nd day and then responded by saying I had 15 days to return the item. No paperwork was included with the order. I had to hunt down where the company was located to get contact info. Read all of the comments above. All true.

Do not waste your money using this site. Returns are impossible, swimsuits may or may not be the size you ordered and they don’t match what is shown on website. Be more intelligent than i was.

It looks like everybody gets the order before a week, the REAL REASON is because they DO NOT SHIP from CHINA. But if you want a refund they al you to send things to China. LIERS!! SCAMMERS!

hi, thank you very much for ordering from us. please don't hesitant to place next order. you will get the perfect swimsuits.

hi, thank you very much for ordering from us. please don't hesitant to place next order. you will get the perfect swimsuits.

hi, thank you very much for ordering from us. please don't hesitant to place next order. you will get the perfect swimsuits.

hi, thank you very much for ordering from us. please don't hesitant to place next order. you will get the perfect swimsuits.

dear Siobhan, thanks for continually placing your trust in us and for taking the time to review your experience. Your kind words mean so much to us, and we're glad we could connect you to beautiful suits. We use high quality material in all of our products and always aim to meet our customer's satisfaction. About your question of size, we will make up for it. Glad to know that works. We really can't wait to welcome you back soon on our website.

Disagree with the positive comments. Swimsuits are poor quality, and sizing differs drastically across the ranges. Forget a refund if you wish to return your products. This company owes me nearly $400 for the products that were not correctly sized, and an additional $72 for shipping fees of my return that was not collected by this company.
This company should be shut down.

Absolutely a scam. Junk quality & plan to report site. Don’t order from here!

All of the numbers listed above are "No Longer In Service"

dear Nancy, thanks for continually placing your trust in us and for taking the time to review your experience. Your kind words mean so much to us, and we're glad we could connect you to beautiful suits. We use high quality material in all of our products and always aim to meet our customer's satisfaction. Glad to know that works. We really can't wait to welcome you back soon on our website.

If you’re ordering for a trip - will never makes it i time. Have not received email updates. Thought it might be a fake company so checked reviews - quite terrible with similar experiences. Very delayed shipping in many cases.

Where is the suit I ordered? It has been 4 weeks!

FRAUDULENT-BEWARE I wish I could say I had an experience like the buyer above. The money was taken from PayPal yet I got no order confirmation, shipping information or merchandise. I was ghosted a probably ripped off. Do not recommend.

I've ordered twice from this company and love all 3 of my swimsuits. I ordered an XL, the fit is snug but it holds everything in place perfectly. Im 5'7" and 187lb. My first order came in within 1month and my second took 3 weeks. The fabric is beautiful as well. Hope this helps anyone questioning this website aa I did after making my order, so happy I did.

I ordered three swinsuits almost two weeks ago and have not heard anything from the company. I am beginning to worry if I will get them or if they will even fit.

HORRIBLE CUSTOMER SERVICE- return items at your own expense to China!!!! SCAM

Fabric quality not good - Would be afraid to wash and not fall apart. Colors not what the picture shoes. Sizes not true to size - run small. Return policy is awful - I’m now into over 2 months & no refund plus all the clothes. I truly believe this to be a scam!!!! I CAN NOT RECOMMEND THIS COMPANY - BUYER BE AWARE!!!

SCAM! RUN!