All reviews of Doug Jarman
Review about: justflowers
Flowers
Ordered $100 flowers. Was sent message stating that the flowers could not be delivered but they found an alternative delivery for $15 more. I declined and asked for refund. They countered, “how about $10?” “No thanks, please refund my money as I have made other arrangements.” “Ok, how about $5?” “Again, no thanks.” Someone will call you, they said. Caller, “We’re sorry, we can’t cancel the order“ “But I have already ordered elsewhere since you stated that you could not deliver”. “I’m sorry, the order has been placed, we will cover the extra $15”. Great, but now I have 2 flower orders based on your statement that you could not deliver. Still have not seen any flowers. They may end up being fine but why put me through this 2 hour long ordeal? My guess is that they placed the order thinking that I would agree to the $15 charge. Then, tried their best to get me to pay it, then a portion of it before finally conceding to paying it themselves. I spent an extra $10 for “large roses”. I’m sure that was a scam as well. Beware and save your money!
Review about: justflowers
Flowers
Ordered $100 flowers. Was sent message stating that the flowers could not be delivered but they found an alternative delivery for $15 more. I declined and asked for refund. They countered, “how about $10?” “No thanks, please refund my money as I have made other arrangements.” “Ok, how about $5?” “Again, no thanks.” Someone will call you, they said. Caller, “We’re sorry, we can’t cancel the order“ “But I have already ordered elsewhere since you stated that you could not deliver”. “I’m sorry, the order has been placed, we will cover the extra $15”. Great, but now I have 2 flower orders based on your statement that you could not deliver. Still have not seen any flowers. They may end up being fine but why put me through this 2 hour long ordeal? My guess is that they placed the order thinking that I would agree to the $15 charge. Then, tried their best to get me to pay it, then a portion of it before finally conceding to paying it themselves. I spent an extra $10 for “large roses”. I’m sure that was a scam as well. Beware and save your money!
No flowers arrived. Spent the better part of my 39th anniversary being ... around by this company. I’m not a complainer. I leave big tips even when the service is so-so. I own a business. I get customer service. That being said, I can say unequivocally that this was the worst retail experience of my life. Find another flower service.
No flowers arrived. Spent the better part of my 39th anniversary being ... around by this company. I’m not a complainer. I leave big tips even when the service is so-so. I own a business. I get customer service. That being said, I can say unequivocally that this was the worst retail experience of my life. Find another flower service.