All reviews of Emanuel Willms
Review about: Reiss
Black coat to camel coat exchange
I got this black coat, but then I changed my mind and wanted the camel one instead. So I called up and switched my order. The folks on the phone were really helpful and friendly. Unfortunately, the camel coat got sent to the wrong spot, but they sorted it out super fast. The folks at the actual store, on the other hand, weren't so great - they should take a cue from the phone team on how to be nice.