All reviews of Era Russel
Review about: Solstice Sunglasses
Celine sunglasses adjustment
My recent trip to the new Houston Galleria location to fix my Celine sunglasses was a letdown. When I walked in, I saw two employees just chilling in chairs, not really interested in helping anyone. I asked for an adjustment, but one guy said he couldn't do it. I was shocked by how unprofessional they were and how they didn't seem to care about helping customers. So, I decided to go to LensCrafters instead, where I got quick and friendly service. They really need to step up their game at the new Houston Galleria location and hire people who actually want to work and help customers. This bad experience has definitely made me not want to go back to that store.