All reviews of G. Kirlin
Review about: PeruvianConnection
Luxury Alpaca Sweater
I've been a loyal customer for so long, but I gotta say, I'm really not happy with the recent changes the company made. The quality and service were top-notch back when they had their UK office. But ever since they teamed up with this new designer, the prices have shot through the roof and the designs just aren't cutting it for me anymore. And to top it off, they closed down the UK business without even giving us a heads up. I felt totally abandoned, especially when I tried to return stuff for a refund. Dealing with the lack of communication and the delays in getting my money back has been a real headache. It's like they've totally lost touch with the customer and I just can't rely on them anymore.