All reviews of gail graham
Review about: Burke Decor
One mirror and two bedside tables
I am super frustrated. I had one order from Burke Decor last fall that went fine, so I used them again to buy 2 Bungalow 5 bedside tables and a Bungalow 5 mirror. When ordering the estimated delivery was the 3d week of February and all said in stock. Prices were good, and free shipping so I was happy with that. Now, nothing has arrived and customer service is giving me the runaround. First I got an email that one of the orders was cancelled by me - they admitted it was an error and verified my order. Next, when the due dates past, I called (over 30 minute wait time) and the agent made it seemed it wasn't their fault, Bungalow 5 is to blame (lesson learned - Burke Decor is a 3d party reseller without control). Finally I was told the items were backordered. I asked for an estimated delivery date and after 5 days of waiting have had no response.
Review about: Burke Decor
Mirror
I ordered thousand dollar mirror from this website, and after 5 days, I received email told me that the mirror will arrive about 3 weeks. I wait 3 weeks, and nothing happened, I called and emailed to ask, and today I received email told me the mirror will arrive around April, what? That is way too late. I asked for refund, and waiting their reply.
Never had shopping experience like this, very disappointed
I'm having the exact same problem! Bungalow 5 mirror and Burke Decor is not responding. I found the CEO's name and will contact her is need be.