All reviews of Gail Trafton
Review about: Discount Ramps
SilverSpring Deluxe Steel Folding Scooter & Wheelchair Carrier
REPLACEMENT PARTS NOT AVAILABLE for Silver Spring Deluxe Steel Folding Scooter & Wheelchair Carrier. After a slight hit to a lally column in a hospital garage, I found the ramp bracket bent and the double spring pull pin with handle no longer aligned with the bracket. After contacting the company for two simple replacement parts, I was told they DO NOT SELL ANY REPLACEMENT PARTS and I would have to replace the entire carrier approximately $200.00 After complaining about no replacement parts, customer service tried to tell me my 100 pound mobility scooter with ramp was too heavy for my Toyota RAV4 to trailer and I should not have bought the carrier. The two needed replacement parts would easily be repaired on the carrier with the use of a wrench needed to remove & replace 4 bolts and nuts. We purchased the carrier in August, 2020 and rust is already showing on all sections of the carrier. I would not recommend this carrier or company, DiscountRamps.Com due to the above.