All reviews of Genevieve Stehr
Review about: Aquasana
Countertop water filter purchase
I've been a loyal customer of this company for a while now, and I've had some ups and downs with their countertop water filter. The first one I had lasted almost four years, which was pretty good, but then it started leaking like crazy. When I called customer service, they offered to replace it for a fee, which I went ahead and paid. But the new one only lasted less than a year before it started leaking too. I ended up getting a few more replacements, but each one seemed to have more problems than the last. The quality just kept getting worse, with things like cracked plastic and faulty filters causing issues. They redesigned it at one point, but it didn't really fix the long-term problems. Despite the company trying to make things right, the product just couldn't hold up over time. The water quality was fine, but having to deal with constant replacements was a real pain. Overall, the filter was a disappointment due to its recurring problems and flawed design.