All reviews of Jana Kovacek
Review about: Rocky Mountain Oils
Essential oils purchase
I usually buy my essential oils from this company, and they've been great for what I need. But recently, I had a weird and annoying experience with their customer service. So, I got this promo email with a discount code, but when I punched it in, it didn't work. I called customer service and they said they never send out discounts for that much. I sent them the email with the code, but they said they couldn't give me the discount without sending it to the office first. When I asked why, they just hung up on me. Finally, after talking to a manager who didn't care about my issues, they said I'd get the discount and an extra $10. All in all, the customer service was total crap - stubborn, irritating, and frankly unsettling. Because of that, I'm not buying from them anymore.