All reviews of John Doe
Review about: Theory
Online order /customer service, mens pants -wrong ones sent
During a pandemic most retailers seemed to have ramped up their customer service. Not Theory - I read similar complaints on the Better Business Bureau as mine, dating back to 2018 sadly...
In summary, I have reached out to their online customer service through email, chat, phone calls (being on hold for 10+ minutes twice, never reaching anyone, only to be dumped into a recording saying leave a message which I have several times over the past week, in regards to an order I placed a month ago and have never heard anything back. Their customer service line is always busy and they never get back to you even after leaving a voice mail. I fear they may go out of business, sad for a great brand with great quality of clothing. I am very disappointed in the lack of response, assume the board really only cares about their profits, not the customer.I visited the Theory Outlet in Merrimack, NH. I was in the store for approx 20 minutes and the sales staff did not acknowledged me. The clothes are beautiful but I would never purchase from this store. I don’t understand the attitude.
Review about: Cbus Wireless
Phone case w/ built in screen protector
This is definitely a trustworthy company to buy from, they have good quality products at affordable prices. I needed a phone case asap and the shipping was fast and the delivery time was prompt also. This is definitely the go to website if you need a phone case, the case fits perfect on my phone. No complaints here at all!
Review about: Copper
Back brace
Why do u have an embezzler like Brett Farve marketing your product.
The outlet website was just launched a year ago- that’s more of an explanation than an excuse. The physical stores pride themselves on customer service.