All reviews of Margaret Reichert
Review about: Diamondback
New bike purchase
While the product itself was okay, I had a lot of problems with the customer service at this company. I recently bought a new bike there, but they didn't give me all the tools I needed to put it together right. Plus, the tires they gave me were wrong, which made me really worried about safety and cost me extra money. When I asked for help from customer service, they were not very helpful or understanding. It was frustrating how they didn't seem to care about making things right for me. I suggest anyone thinking of buying from this store should really look into other options first.