All reviews of Marielle Eichmann
Review about: NFL Shop
Custom jersey purchase
I thought I was being smart buying a custom jersey for my husband's Christmas gift early, but now it's still "processing" 18 days later. I tried reaching out to customer service for an update, but got no response. How can a company take my money, not send my order, and then ignore my messages? It's so frustrating and unprofessional. Maybe if they focused on filling orders instead of responding to reviews, they wouldn't have unhappy customers like me. All I wanted was a shipping update or refund, but it seems like I won't be getting either anytime soon.