All reviews of Mayra Marquardt
Review about: Faeriesty
Clothing
I recently bought some clothes from this company and the quality was great, but I found something else I liked more and wanted to return them. I tried emailing customer service a bunch of times, but never got a response. Finally got through to someone using the online chat option, and they said I could return the clothes but I had to pay for shipping. So, I did what they asked and sent the package back with a tracking number. Even though they got the package, I haven't heard anything about getting a refund or store credit. When I tried reaching out to customer service, I got automated responses saying they're swamped with messages. It's really frustrating and disappointing how they're handling this.