All reviews of Narciso Kris
Review about: Sur La Table
cooking set
I bought a cooking set from this store not too long ago, but one of the pans came with a scratch on it. I called customer service and talked to a guy named John. I told him what happened, and he took care of it right away. John said they'd send me a new pan and I should get it in about a week. He was really nice and even sent me a follow-up email to recap everything we talked about. I was really happy with how well they handled the situation. John was great and got it sorted out fast.