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Review about: Bergdorf Goodman
Gift for girlfriend
I bought a gift for my girlfriend at the store and planned to pick it up in person. The whole gift-giving situation got completely messed up by the terrible customer service there. I gave my girlfriend's name, email, and phone number, but somehow she still got an email a week later that spilled all the beans - the item, price, and my gift note. So much for the surprise! On top of that, when she went to grab the gift, they insisted on seeing my ID, even though she had all the info in the email. The way the staff treated her was just plain rude and unacceptable. I was super let down by the whole thing and definitely won't be going back to that store.