All reviews of Peyton Abernathy
Review about: Burberry
Runway trench coat
I recently bought this really cute runway trench coat from your flagship store that I just loved. But then, the excitement quickly faded when I saw a crack near the button after just one week of wearing it. I went back to the store to exchange it and they said they'd order a new one for me. When I got the replacement, I realized later on that it was longer than my old coat. The staff told me that it only comes in one length even though they originally told me there were short and long options. After going back and forth, they said my original coat was a special version and they didn't have my size in stock anymore. And on top of all that, when I asked about the warranty, they said it was only good for 6 months and any issues had to be dealt with at a different location. Really frustrating that they messed up my order and didn't seem to know much about their own products or warranty. Just crazy.